Minimum 3 years of experience with Joyce Meyer Ministries processes
Familiarity with Donor Vision and CRM systems
Proficient in Microsoft Office Suite and CRM tools
Strong project management skills
Excellent verbal and written communication abilities
Ability to lead and coordinate cross-functional teams
Detail-oriented with strong organizational skills
Responsibilities
Lead and mentor Operations Team Managers to align with the Ministry's mission
Collaborate with stakeholders to implement effective business and technology solutions
Drive continuous improvement by evaluating and optimizing operational processes
Manage purchase requests and track expenditures
Coordinate commercial invoices and shipment documentation
Benefits
Mission-driven work environment
Medical plan with no out-of-pocket premiums
Generous contributions to Health Savings Accounts
Free dental coverage
Complimentary long-term disability and life insurance
Holistic wellness program
Employee Assistance Program for employees and families
Generous 403(b) matching contributions
Discounts on ministry resources
Hybrid work options available
Paid time off
Professional development opportunities
Tuition reimbursement
Full Job Description
This role supports the mission to Share Christ - Love People by providing leadership necessary to the Operations Teams to ensure that Joyce Meyer Ministries has the proper operational controls and efficiencies, effective procedural and operational reporting practices in place, and the human resources in place to facilitate growth of the Ministry.
Responsibilities:
Provide day-to-day leadership, mentoring, and management to the Operations Team Managers that mirrors the adopted mission and core values of the Ministry by fostering accountability for business outcomes and cross-functional alliances that bridge the silos of each operational department
Collaborate with executives, managers, and external partners to determine and implement the best business and technology solutions, growth strategies, and success measurement methods for the continued growth of the Ministry
Foster continuous quality improvement throughout operations by re-evaluating all processes and procedures; reviewing efficiencies and productivity; directing the most efficient use of the systems; evaluating proposals and determining their impact; and fostering creative solutions to problems in the operations areas
Submits and tracks purchase requests
Coordinates commercial invoices and shipment documentation
Qualifications:
Minimum 3 years participation in current Joyce Meyer Ministries work processes and teams
Donor Vision (as we move toward Donor Direct-Studio Enterprise CRM)
Microsoft CRM (Customer Relations Management)
Microsoft Office Products (i.e., Outlook, Word, Excel, Power Point, Visio or equivalent)
Project Management concepts
Excellent communication skills, verbal and written
Ability to work well independently and to assemble work teams
Ability to coordinate or lead work teams from all levels of the organization
Ability to influence, understand, motivate, and persuade others
Excellent organizational skills with ability to multi-task
Ability to analyze complex, inter-departmental business processes
Attention to detail with a high degree of accuracy and exactness
Fosters responsibility for work outcomes and results of work teams
Demonstrate commitment to continued education
Education:
Bachelor's Degree in business-related field, preferred
We've got you coveredwith perks:
Mission-driven job that also pays
Medical Plan with no out-of-pocket premiums
Generous HSA contributions
Free Dental
Free long-term disability and life insurance
Wholistic Wellness Program
Employee Assistance Program for you and your family
403(b) generous matching
Discount on ministry resources
Options to work from home with a hybrid work environment
Paid time off
Professional Development
Tuition Reimbursement
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