Cape Cod Healthcare

Executive Director, Lab Services - Cape Cod Healthcare

Cape Cod Healthcare • $120K — $150K *
Hyannis, MA 02601Hybrid
Hospitals & Medical Centers
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • Master's degree in Business, Healthcare Administration, or related field.
  • Minimum of ten years experience in clinical laboratory operations or three years in management.
  • Extensive knowledge of analytical Chemistry, Hematology, Coagulation, and more.
  • Familiarity with modern laboratory instruments and methods.
  • Strong project management skills, experience in LEAN/Six Sigma is beneficial.
  • Excellent communication skills for interacting with a variety of stakeholders.
  • Ability to lead a diverse team in achieving high standards and efficient operations.

Responsibilities

  • Direct day-to-day laboratory operations through management staff.
  • Set departmental objectives and evaluate performance against them.
  • Ensure an effective staffing model to support operations.
  • Establish strong communication with all leadership and departments.
  • Interface with pathologists on key operational processes.
  • Oversee the strategic planning for laboratory operations in alignment with hospital goals.
  • Develop and manage annual operating and capital budgets for the laboratories.

Benefits

  • Professional growth opportunities through seminars and workshops.
  • Inclusive environment with a focus on team collaboration and engagement.
  • Comprehensive involvement in hospital committees and initiatives.
  • Leadership role in quality improvement and process enhancement efforts.
Full Job Description
Purpose of Position
To plan, organize and direct a wide variety of administrative, fiscal and technical activities to ensure the efficient operation of the laboratories at Cape Cod Hospital (CCH) and Falmouth Hospital (FH) as well as Cape Cod Lab services (CLAB).

Description
  • Directs the day-to-day operations of the Cape Cod Healthcare laboratory services through the management staff.
  • Participates in determining department objectives, follows through to assure attainment, evaluates performance in relation to objectives while implementing best practices at both hospitals.
  • Ensures adequate staffing model that support laboratory operations.
  • Develops strong working relationship and communication with all leadership and departments.
  • Is the primary interface with the pathologists for planning and implementing significant operational processes.
  • Conceives, plans and implements strategic operational issues for the hospital laboratories while taking into account the strategic and operational goals of C-Lab. All policies and procedures will be written and implemented and always in compliance with and in accordance with the standards of CAP, CAP, CLIA, Joint Commission, DPH and other regulatory agencies.
  • Develops laboratories' annual operating and capital equipment budgets and assures department operates within allocated funds.
  • Maintains departmental reports and records and collects statistical data for administrative and regulatory purposes.
  • Develops and maintains departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control programs.
  • Develops standards of performance and completes performance evaluations as needed.
  • Participates on hospital committees and attends meetings as required.
  • Leads process improvement and quality initiatives as directed
  • Maintains confidentiality of information deemed confidential.
  • Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
  • Perform other work related duties as assigned or requested.


Qualifications
  • Master's degree in Business, Healthcare Administration, or related field.
  • Minimum of ten years progressive experience in clinical laboratory operations or three years progressive management experience in integrated clinical or reference laboratory
  • Extensive knowledge of analytical Chemistry, Hematology, Coagulation, Urinalysis, Histology, POCT, Microbiology, and Blood Bank from a methods and quality control perspective
  • Extensive knowledge of modern principles and practices of instruments and methods used in the collection and analysis in laboratory operations
  • Extensive knowledge of policies, practices and procedures applicable to laboratory operations
  • In-depth experience in quality assurance programs
  • Strong project management skills; experience in LEAN/Six Sigma a plus
  • Strong verbal and written communication skills, with the ability to communicate successfully with customers, executive leaders and staff
  • Ability to plan, direct, and coordinate the work of professional and technical staff in a manner conducive to high technical standards, efficiency and performance
  • Ability work effectively in a team environment and to engage managers and employees in a culture of growth, respect, knowledge and ownership of quality service

About Cape Cod Healthcare

Cape Cod Healthcare is a healthcare system that provides medical services to residents of Cape Cod, Massachusetts. The system includes two hospitals, several outpatient facilities, and a physician network. Cape Cod Healthcare was founded in 1996 and is headquartered in Hyannis, Massachusetts.
Learn more about Cape Cod Healthcare
Size
5,000 employees
Industry
Healthcare
Founded
1984
* Ladders Estimates

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