6+ years of experience in complex bodily injury and litigated claims, specifically in rideshare claims.
In-depth knowledge of bodily injury (BI) and personal injury protection (PIP) claim procedures.
Preferred experience in claims handling in Pennsylvania and New York.
Bachelor's degree or equivalent experience required; law degree or insurance coursework is a plus.
Ability to obtain and maintain required state licenses.
Excellent verbal and written communication skills for effective interaction at all levels.
Proficiency in Microsoft Office suite.
Responsibilities
Provide technical supervision and guidance for BI and PIP claims managed by TPAs.
Oversee rideshare claims, including coverage analysis and litigation management.
Drive optimal claim outcomes by controlling indemnity, expense, and litigation costs.
Conduct regular audits of TPA-managed claims for accuracy and compliance.
Review claims data and performance metrics to identify trends and recommend improvements.
Stay informed on evolving rideshare regulations and litigation developments.
Perform additional related tasks as assigned.
Benefits
Competitive compensation package.
Generous 401K employer match.
Employee Stock Purchase plan with employer matching.
Generous Paid Time Off.
Comprehensive wellness programs for physical, mental, and financial wellbeing.
Tuition reimbursement and professional training opportunities.
Dynamic and exciting work environment.
Community involvement through matching donation programs and volunteer opportunities.
Full Job Description
Job Description
Our Surplus & Specialty Lines (S&S) Division develops customized coverage solutions for complex exposures, difficult-to-insure risks and niche segments of the market. S&S has over 850 employees (including more than 250 based in India), 10+ locations in the United States and 2 locations in India. Our product reach includes Sharing Economy, Environmental, Energy, Transportation, Construction, Excess & Umbrella, Primary Special Risk, Security, and other industry segments. S&S is the second largest division within C&F at over $1.5 billion in annual gross written premium.
S&S Transportation & Sharing Economy is seeking an experienced Executive Claims Specialist to join our dynamic team. In this role, you will provide expert oversight of Bodily Injury (BI); Property Damage (PD) and Personal Injury Protection (PIP) claims managed by Third-Party Administrators (TPAs), specifically arising from rideshare-related incidents. The ideal candidate will possess substantial expertise in complex injury claims, with a strong background in the rideshare sector. This is an oversight and technical leadership role rather than a traditional claim-production position.
What you will do for C&F:
TPA Oversight: Provide technical supervision and guidance for BI and PIP claims handled by TPAs, ensuring adherence to program standards and best practices.
Claims Management: Apply advanced knowledge to oversee rideshare claims, including coverage analysis and litigation management.
Technical Excellence: Drive optimal claim outcomes by controlling indemnity, expense, and litigation costs through timely reserving, trial preparation, and resolution strategies.
Auditing: Conduct regular audits of TPA-managed claims to ensure accuracy, timeliness, and compliance with established procedures.
Data Analysis: Review claims data, reserve adequacy, and performance metrics to identify trends and recommend process improvements.
Industry Awareness: Stay informed on evolving rideshare regulations, policy changes, and litigation developments.
Additional Duties: Perform other related tasks as assigned.
What you will bring to C&F:
Experience: 6+ years handling complex bodily injury and litigated claims, with direct experience in rideshare claims required.
Expertise: In-depth knowledge of BI and PIP claim procedures; experience with high-value BI, PIP, and Property Damage exposures related to rideshare incidents.
Jurisdictional Knowledge: Extensive claims handling experience in Pennsylvania and New York preferred.
Education: Bachelor's degree or equivalent experience required; law degree, professional designations, or insurance coursework a plus.
Licensing: Ability to obtain and maintain required state licenses.
Communication: Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels.
Technical Skills: Proficiency in Microsoft Office suite.
Travel: Occasional travel may be required.
Risk Transfer: Understanding of claims policy language and coverage necessary to evaluate Risk Transfer with PAP carriers.
What C&F will bring to you
Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
