The OpportunitySocial Finance is currently seeking an experienced Executive Assistant to provide direct support to our President & COO and typically one or more members of our Leadership Team. This opportunity is ideal for a mission-driven, highly organized professional who thrives in fast-paced environments and is passionate about using their strategic and operational skills to support leadership in the social impact space.
Responsibilities - Proactively manage executives' complex and often evolving calendars by identifying and addressing scheduling conflicts, ensuring a balanced cadence to each day and week, allowing for buffer time to prepare for and debrief meetings; ensuring ad hoc meetings are properly prioritized against recurring ones
- Provide confidential support for the President & COO's email inbox, including flagging urgent messages, organizing lower-priority correspondence, and preparing draft responses as needed
- Complete all administrative work on behalf of the executives, including monthly expense reports; research and book travel itineraries; be on call to handle last-minute changes in travel and schedule as necessary
- Support the President & COO in all aspects of Client Relationship Management (CRM) including tracking of contacts, recurring meeting planning, and attending meetings as necessary
- Support executives with basic tech troubleshooting and partner with IT to address and resolve higher-level technical issues
- As part of the overall administrative team, provide back-up support for fellow administrative staff (e.g., staff reception occasionally, provide interim calendar management for executives); provide additional general support as needed (e.g., managing team-wide calendar of recurring management meetings and events, supporting office management, planning team-wide events and lunches, providing basic tech support)
- As appropriate, identify additional area(s) of focus based on desired professional growth and organizational need (e.g., Knowledge Management, firm-wide Client Relationship Management, Office Management)
Qualifications Social Finance is seeking a dynamic individual with strong interpersonal and problem-solving skills. Qualifications and requirements include:
- 5+ years of professional experience, at least 3+ years as an Executive Assistant to one or more senior-level executives
- Bachelor's degree OR equivalent experience providing direct support to an executive
- Demonstrated ability to prioritize tasks and manage and meet deadlines in a fast-paced environment; to work independently; to stay organized and poised under pressure
- Exceptional attention to detail across all communications and deliverables maintained across a dynamic portfolio of responsibilities
- Willingness and eagerness to learn about and engage deeply with a complex business and extensive set of professional relationships
- Experience planning and coordinating events, including logistics, vendor management, attendee communications, and onsite support
- Excellent written and oral communication skills
- Proficiency with Microsoft Office, Outlook, SharePoint, and Teams; familiarity with CRM systems a plus
- Highest commitment to ethics, integrity, and confidentiality - proven experience holding confidential information for an executive
- Ability to anticipate and proactively address the needs of others
- Flexibility in the face of a fast-paced organization whose administrative support needs may change over time
- Ability to maintain a consistent and reliable in-person presence in the Boston office at a minimum of 2-3 days per week
- Flexibility and willingness to be present in the Boston office on a regular and occasionally ad hoc basis, consistent with the expectations we set for all our administrative professionals
- Commitment to enhancing a team culture of inclusion, belonging and equity
- Experience in or with the systems we seek to impact a plus
Benefits At Social Finance, we strive to deliver a benefits program that will enhance our overall value proposition to employees. Our current benefit offerings include:
- Comprehensive health care coverage: medical, dental and vision insurance; flexible spending accounts; Employee Healthy Actions programs and more
- Retirement savings plan with employer contribution
- Short-term, long-term and life insurance policies
- Commuter benefits and cell phone reimbursements
- Hybrid work model (in-office 2-3 days per week and on an ad hoc basis as needed)
- Dedicated budgets for team building and employee recognition
- Annual budget for external professional development opportunities
- Mentorship and onboarding programs
- Collaborative and energizing workspace in downtown Boston, MA
- Paid vacation and paid holidays (with 12/24-1/1 off every year)
- Paid parental leave
- A truly stellar team of high performing, values-driven and fun (!) professionals
Salary Social Finance uses a lockstep compensation model for purposes of equity and transparency - we strive for everyone coming in at a given level to be paid equitably. For this position, the starting base salary is $98,000, however, during the interview process, we will take into account a candidate's full work experience and may adjust the job title, and commensurate starting salary, as appropriate. At this level, employees typically receive a $2,500 salary increase annually and are eligible to participate in our firmwide annual bonus program. Bonuses are typically between 5-10%, though bonuses are not guaranteed and are dependent on both organizational and individual performance.
Review of applications will begin immediately. No phone calls, please.
Applicants must be permanently authorized to work in the United States on a full-time basis.
Please note that, at this time, to be in-person at a Social Finance office, client location or Social Finance-sponsored event, you must be fully vaccinated against COVID-19, including receiving a booster shot.
When submitting your resume below, please submit as a PDF. Thank you! 
