Apple

Evaluation Reliability SRE

Apple$130K — $180K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of site reliability, infrastructure, or platform engineering experience with direct on-call ownership in production systems.
  • Hands-on orchestration experience using tools like Kubernetes, focusing on cluster health and resource management.
  • Experience with device or VM provisioning pipelines, with knowledge of virtualization-layer failure modes as a strong plus.
  • Proven track record of enhancing system reliability through measurable outcomes like uptime and incident reduction.
  • Ability to lead multi-team incidents effectively from start to finish.
  • Expertise in distributed systems reliability or ML platform operations, with a focus on evaluation infrastructure.
  • Strong experience in influencing reliability practices across multiple teams.

Responsibilities

  • Lead incident investigations end-to-end as part of on-call duties in a global follow-the-sun rotation.
  • Manage and optimize resource allocation and session orchestration for production systems.
  • Develop, author, and automate runbooks for operational efficiency using coding tools.
  • Monitor observability systems to detect and prevent failures before they affect evaluation signals.
  • Drive improvements in system reliability metrics and address root causes of incidents.
  • Guide cross-team collaboration to enforce reliability practices and standards.
  • Oversee and ensure the health of distributed systems, focusing on efficiency and performance.

Benefits

  • Opportunity to work at the intersection of cutting-edge technologies and operational excellence.
  • Exposure to a high-impact team focused on critical infrastructure reliability.
  • Access to advanced coding tools to support engineering tasks and automation.
  • Engagement in a global, collaborative work environment with a follow-the-sun on-call rotation.
  • Potential for career growth in a dynamic engineering landscape.
Full Job Description
Siri's quality signal drives every model and product decision before a release ships. But a signal is only as trustworthy as the infrastructure behind it.\n\nThe Evaluation Reliability Engineering (ERE) team exists to make that infrastructure bulletproof. Within ERE, Core SRE owns the production backbone: resource management, session orchestration, on-call response, and the observability systems that surface failures before they corrupt evaluation signal. We sit at the intersection of distributed systems, ML evaluation infrastructure, and operational excellence.\n

This is a senior hands-on role. You share primary on-call as part of a global follow-the-sun rotation, lead incident investigations end-to-end, and set the operational bar the rest of the team works against. You are fluent with agentic coding tools like Claude Code, Cursor, or Copilot, and use them as a force multiplier across runbook authoring, automation, and log analysis.

5+ years of site reliability, infrastructure, or platform engineering experience with direct on-call ownership in production systems Hands-on orchestration experience (Kubernetes or equivalent): cluster health, resource management, scheduling, and failure diagnosis at scale

Experience owning or closely operating a device or VM provisioning pipeline; familiarity with virtualization-layer failure modes is a strong plus Track record of improving system reliability against measurable outcomes - uptime, MTTR, incident frequency - not just responding to incidents but eliminating their causes Incident command discipline: able to lead a multi-team incident from declaration to close-out Depth in at least one of: distributed systems reliability, device management infrastructure, evaluation or ML platform operations Demonstrated cross-team technical influence; prior experience shaping reliability practices beyond the immediate team

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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