EUC Engineer – Digital Employee Experience (DEX) Tools
As anEUC Dev Ops Engineer, you will be responsible forleading the management and optimization of our Digital Employee Experience (DEX) platform, with a focus on tools like Nexthink. This role is critical to enhancing visibility into end-user device health, performance, and experience across the enterprise.
Youll be the primary engineer responsible for configuring, maintaining, and evolving our DEX tooling, partnering closely with EUC, InfoSec, and other IT teams to drive actionable insights and improve the digital workplace.
What Youll Do
- Oversee the end-to-end administration/operation of Nexthink or similar DEX platforms, ensuring optimal performance and governance.
- Design and implement dashboards, alerts, and automation to monitor device health and user experience
- Collaborate with other IS teams to align device inventory, compliance, and telemetry data
- Develop and maintain integrations with other IT systems (e.g., CMDB, patching tools, ticketing platforms)
- Support reporting and analytics for device compliance, performance, and usage trends
- Drive continuous improvement in DEX strategy and tooling based on business needs and user feedback
- Participate in sprint planning, story refinement, and DevOps best practices within EUC
What Youll Need
- 3+ years of experience in EUC, DevOps, or IT Operations roles
- Hands-on experience with Nexthink or similar DEX platforms (e.g., Lakeside, ControlUp)
- Strong scripting and automation skills (PowerShell, Python, etc.)
- Familiarity with endpoint management tools (e.g., Intune, SCCM, JAMF)
- Experience with data visualization and reporting tools
- Excellent communication and cross-functional collaboration skills
- Knowledge of device compliance frameworks and lifecycle management
Bonus Skills
- Experience with cloud-based EUC environments (Azure Virtual Desktop, Citrix Cloud)
- Exposure to ITIL practices and service management workflows
- Understanding of InfoSec policies and endpoint security tools
Why Join Us?
- Be at the forefront of transforming digital employee experience
- Work with cutting-edge tools and a forward-thinking EUC team
- Influence enterprise-wide visibility and decision-making
- Competitive compensation, benefits, and growth opportunities
#LI-LD1
The starting pay range for this position is:
$109,500.00 - $146,200.00
Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance,
travel, entertainment, services and more!)
