Job Description
UW Medicine Enterprise Revenue Cycle has an outstanding opportunity for an ERC Intelligent Automation Business Analyst.
WORK SCHEDULE
Days
100% FTE
100& Remote – must be on site as business need require
POSITION HIGHLIGHTS
Under the guidance of the ERC Project Director and the leadership of the Program Manager, the ERC Intelligent Automation Program will be managed in partnership with ERC Leadership and participation from IT Services
DEPARTMENT DESCRIPTION
ERC departments assume responsibility for a wide array of Revenue Cycle functions, including but not limited to: Patient Registration, Financial Clearance, Financial Assistance, Charge Capture and Reconciliation, Coding, Clinical Documentation Integrity, Patient Identity, Information Governance, as well as Billing. The Enterprise Revenue Cycle Intelligent Automation Program aims to explore and evaluate automation and AI solutions, such as Robotics Process Automation (RPA), Optical Character Recognition (OCR), Application Programming Interfaces (APIs), automated file extracts/imports between systems, and other emerging technologies
PRIMARY JOB RESPONSIBILITIES
- Collaborate with ERC leadership to identify automation and AI opportunities to reduce manual work, improve accuracy, increase productivity, accelerate processing, or improve the patient and/or employee experience
- Serve as the primary point of contact for ERC automation/AI requests, reviewing and triaging requests in partnership with ITS Automation Solutions
- Identify opportunities for process re-engineering, optimization, and/or standardization prior to automation
- For automation/AI solutions approved for build, lead and facilitate workflow reviews and business requirements analysis
- Translate complex Revenue Cycle processes into clear requirements that can be understood and implemented by the developer
- Translate business requirements into actionable development specifications
- Facilitate stakeholders' review of solution design/prototyping sessions to ensure alignment with business processes and requirements
- Develop specific solution UAT approach/plan, criteria, and scenarios
- Coordinate Go-Live readiness activities with Program Manager to deploy solutions
- Maintain program knowledge base with each deployment
REQUIRED QUALIFICATIONS
- Bachelor's degree in a health-care oriented profession, a business-related field, or other disciplines that demonstrate analytical or communications abilities
- 4+ years recent healthcare/IT experience, including:
- 2+ years of healthcare revenue cycle process improvement and/or automation/AI delivery experience
- Values consistent with those of UW Medicine's mission to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists, and other health professionals.
- Experience with Epic, working with Revenue Cycle modules
- Working knowledge of at least one of the following technologies: Robotic Process Automation (RPA), Generative AI (GenAI), Agentic AI, Optical Character Recognition (OCR), Intelligent Document Processing (IDP)
- Experience in performing cost versus benefit analysis and return on investment tracking
- Demonstrated experience in facilitating discussion to clarify and document business requirements for a technical solution
- Familiarity with process optimization approaches such as, Lean, Six Sigma, and/or Business Process Reengineering (BPR)
- Experience with UAT and Go-Live/Hypercare support
- Above average proficiency in Microsoft Office applications, especially in Excel, Word, and Visio
- An equivalent combination of education and experience may substitute for stated requirements
Compensation, Benefits and Position Details
Pay Range Minimum:
$90,000.00 annual
Pay Range Maximum:
$126,000.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
