Union Hospital District

EPIC APPLICATION MANAGER-INFORMATION SYSTEMS

Union Hospital District$95K — $115K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Healthcare Administration, Business, or related field.
  • 5+ years of EMR Epic application experience with 2+ years in leadership or management.
  • Preferred current Epic certification in one or more applications (e.g., Epic Ambulatory, Epic Inpatient, Epic Resolute).
  • Demonstrated leadership in Epic implementations and optimization efforts.
  • Strong understanding of healthcare operations and workflows.
  • Master's degree in Healthcare Informatics, MBA, or related field is preferred.
  • Experience in large, integrated delivery systems.

Responsibilities

  • Lead and mentor a team of Epic analysts and coordinators.
  • Act as the primary liaison between IT and clinical/operational leaders.
  • Oversee Epic application support and ensure timely incident resolution.
  • Manage build requests, upgrades, optimization initiatives, and enhancement projects.
  • Ensure compliance with Epic best practices and organizational policies.
  • Coordinate Epic upgrades, maintenance, testing, and go-live efforts.
  • Monitor application performance and identify improvement areas.

Benefits

  • Opportunities for professional growth and development within the organization.
  • Support for obtaining certifications required for the role.
  • Access to a collaborative work environment with various stakeholders.
  • Engagement in strategic planning and implementation of EMR solutions.
Full Job Description
Epic Application Manager Details

Essential Job Duties:
  • Lead, mentor, and manage a team of Epic analysts and application coordinators across one or more Epic modules.
  • Serve as the primary liaison between IT, clinical, and operational leaders to align system functionality with organizational goals.
  • Oversee day-to-day operations of Epic application support, ensuring timely resolution of incidents and requests.
  • Manage and prioritize build requests, upgrades, optimization initiatives, and system enhancement projects.
  • Ensure compliance with Epic best practices, organizational policies, and change control processes.
  • Coordinate and support Epic upgrades, system maintenance, testing efforts, and go-lives.
  • Monitor application performance and proactively identify areas for improvement.
  • Develop team goals, KPIs, and performance evaluations in alignment with IS strategic objectives.
  • Collaborate with Epic representatives, third-party vendors, and internal PMO on project deliverables.
  • Manage application budget and resource allocation for the assigned Epic domain.
  • Develops and maintains hiring standards and training/development programs that ensure that the IS department maintains a high level of technical skill and proficiency.
  • Assist with design, planning, analysis, implementation, maintenance, and evaluation of computer applications.
  • Functions as a change agent to help promote organization adoption of electronic medical record and workflow to optimize patient safety and experience.
  • Contributes to the overall strategy and planning of the new and optimization of EMR and clinical solutions.
  • Performs other duties as assigned.

Qualifications:
  • Bachelor's degree in Information Systems, Healthcare Administration, Business, or related field.
  • 5+ years of EMR Epic application experience, including at least 2 years in a team leadership or management role.
  • Epic experience is preferred
  • Current Epic certification in one or more applications (e.g., Epic Ambulatory, Epic Inpatient, Epic Resolute) or willing to obtain within 90 days.
  • Proven leadership in Epic or other implementations, upgrades, or optimization efforts.
  • Strong understanding of healthcare operations and workflows.
  • Master's degree in Healthcare Informatics, MBA, or related field is preferred.
  • Experience in large, integrated delivery systems.
  • Knowledge of ITIL processes, project management methodologies, and change management practices.

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.
We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

About Union Hospital District

Union Hospital District is a healthcare provider that offers a range of medical services to patients in Lakeview, Oregon and the surrounding areas. The hospital provides emergency care, diagnostic imaging, laboratory services, and other medical treatments. Union Hospital District is committed to providing high-quality care to its patients and improving the health of the community. The hospital was founded in 1953 and is located in Lakeview, Oregon.
Learn more about Union Hospital District
Size
200 employees
Industry
Founded
1892

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