Bachelor's Degree or clinical licensure in nursing, radiology, pharmacy, respiratory, or related field required.
Four years of experience in business administration, IT, or healthcare may substitute for degree/licensure.
Three years of healthcare or IT experience, including one year of EMR application experience required.
Seven years of healthcare or IT experience may substitute for degree/licensure with one year of EMR application experience required.
One year of experience working directly with Epic applications preferred.
Current Epic certification required or active Epic proficiency with a score of 90 required.
Responsibilities
Design, build, test, validate, and support clinical and/or revenue cycle applications.
Obtain and maintain Epic certification while acquiring knowledge of software functionality.
Provide tier III level support for Epic applications on a 24/7 on-call basis.
Implement configuration changes to the Epic system as approved by the committee.
Collaborate with clinical and financial representatives to design future-state workflows.
Work across interdisciplinary teams to achieve project goals.
Establish and maintain critical business relationships with users of the Epic application suite.
Benefits
Comprehensive health insurance options.
Retirement savings plan with employer matching.
Generous paid time off policy.
Opportunities for professional development and training.
Supportive work environment fostering teamwork and collaboration.
Full Job Description
Overview
The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.
Responsibilities
The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.
Qualifications
Education
Bachelor's Degree or current clinical licensure in nursing, radiology, pharmacy, respiratory or related field is Required or
In Lieu of degree or clinical licensure, four (4) years of experience in business administration, information technology or science, healthcare or related field Required
Work Experience
3 years of healthcare or IT experience to include one (1) year of EMR (Electronic Medical Record) application experience Required or
In lieu of degree or clinical licensure, seven (7) years of healthcare or IT experience to include one (1) year of EMR (Electronic Medical Record) application experience Required
1 year working directly with Epic applications in a clinical or IS field relevant to the position is Preferred
Licenses and Certifications
Current Epic certification Required or
Active Epic proficiency achieved with a score of 90 Required
Business Unit : Company Name
Piedmont Healthcare Corporate
About Piedmont Healthcare
Piedmont Healthcare is a not-for-profit healthcare organization that operates hospitals and clinics in Georgia. The organization was founded in 1905 and is headquartered in Atlanta, Georgia. Piedmont Healthcare offers a wide range of services including primary care, cancer care, heart and vascular care, and more. The organization is committed to providing high-quality care and has won numerous awards for its patient satisfaction and clinical outcomes. Piedmont Healthcare is also committed to giving back to the community and supports a number of charitable organizations.