Prominence is looking for an experienced Epic Ambulatory Analyst to design, build, test, and support EpicCare Ambulatory for an academic health system. This role will partner with clinicians and operational leaders to adapt ambulatory and specialty workflows, resolve end-user issues, and maintain the EHR across hospitals, clinics, and Community Connect partners.
RequirementsAs a member of our Epic Consulting team, you'll work closely with our customers to implement and optimize their Epic workflows. In addition to your Epic project work, you will help mentor and grow our customer's teams, escalate issues, and guide projects to a successful outcome.
Perform Epic-related consulting and advisory services, including but not limited to the following:
- Design, build, test, and implement EpicCare Ambulatory functionality to meet clinical and operational needs.
- Partner with clinicians to analyze clinical processes, documentation needs, workflows, and practice standards, and adapt the system to support them.
- Work with clinicians to create or adapt written protocols.
- Prepare detailed specifications covering clinical processes, information flow, and risk and impact analysis.
- Provide end-user support by tracking issues, troubleshooting problems, and following up through resolution.
- Collaborate with other Epic application teams, clinical and business operations, and Epic to enhance and maintain the EHR.
- Design and execute tests, analyze system performance data, and produce reports and analyses.
- Serve as a technical resource for senior staff and managers on functionality, efficiency, cost-effectiveness, policy, and performance.
- Create build documentation and knowledge transfer materials, and share system knowledge with customer analysts and operational staff.
- Additional duties as may be required to successfully deliver a project.
- May be invited to participate in corporate functions, events, and meetings.
Desired Qualifications- Active Certification: EpicCare Ambulatory
- Certification in Rehab, Kaleidoscope, or Bones is a plus
- 5+ years of experience in Epic Ambulatory build and implementation
- Strong knowledge of ambulatory clinical workflows and documentation needs
- Strong problem-resolution skills, with the ability to quickly diagnose issues and implement effective solutions
- Strong written and verbal communication skills, with the ability to explain technical information clearly to clinical users at all levels
- Detail oriented, with proven ability to manage time, prioritize tasks, and meet deadlines
- Ability to work Monday through Friday, 8:00 AM to 5:00 PM Pacific
- Demonstrated ability to deliver successful projects remotely
BenefitsProminence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We've won Modern Healthcare's Best Places to Work Award and have been voted to Chicago's 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For.
Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position:
- Competitive Salaried and Hybrid Compensation Plans
- Health Care Plan (Medical, HSAs, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Dependent & Health Savings Accounts
- Short Term & Long Term Disability
- Paid Time Off (Vacation/Sick & Public Holidays)
- Training & Development Fund
- Work From Home
- Charitable Giving to Causes You Believe In
Employment EligibilityMust be legally authorized to work in the United States without sponsorship.
Partnership EligibilityOur partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners.
Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.
