Amazon

Enterprise Strategy & Ops Lead, Amazon Supply Chain Services

Amazon$113K — $160K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required
  • Strong background in positioning and selling innovative solutions
  • Proficiency in sales CRM tools like Salesforce
  • Familiarity with Microsoft Office applications
  • Proven ability to independently identify and drive business improvement solutions
  • Experience in designing and implementing new operational processes

Responsibilities

  • Identify and execute initiatives to enhance financial performance and operational efficiency
  • Develop tools and frameworks to track and improve revenue and cost outcomes
  • Design data collection methods and AI-driven solutions to enhance decision-making
  • Inspect and redefine processes to ensure high-standard execution by teams
  • Influence cross-functional teams to align on strategic priorities
  • Identify cost reduction opportunities and drive their implementation
  • Build regular reporting mechanisms to provide leadership visibility into business performance

Benefits

  • Comprehensive health insurance options including medical, dental, and vision coverage
  • 401(k) matching to support retirement savings
  • Paid time off to promote work-life balance
  • Parental leave for new parents
  • Adoption and surrogacy reimbursement coverage
  • Employee Assistance Program (EAP) and mental health support services
Full Job Description
Amazon Freight is a fast-growing business within Amazon Supply Chain Services (ASCS) that provides enterprise shippers with a full-service freight solution. Our Enterprise Account Management team owns the commercial relationships with some of the largest shippers in North America, managing a complex book of business that spans truckload, intermodal, and LTL.

We are looking for an Enterprise Strategic Initiatives Lead to serve as a force multiplier for our Enterprise organization. This role reports directly to the Head of Enterprise Account Management and sits embedded within the sales, account management, and customer success teams. This is an ownership role where you will identify the highest-leverage opportunities to improve our business, build the solutions, and drive outcomes end to end within our organization and across our partner organizations.

The right person for this role is equal parts strategist and operator. You will define new initiatives, build the frameworks, create the tools, and ensure our teams execute against them. You will work across every function that touches our enterprise business: sales, operations, pricing, finance, product, and technology. The work is highly ambiguous, changes frequently, and requires someone who thrives in complexity and moves fast without sacrificing quality.

This role is ideal for someone who wants to own a broad portfolio of high-impact work, operate with significant autonomy, and directly shape the trajectory of a business that is scaling rapidly. It is also a strong development path into a senior customer-facing role for candidates who want to build deep business acumen before taking on direct account ownership

Key job responsibilities
• Strategic Initiative Ownership: Identify, design, and drive end-to-end execution of initiatives that improve financial performance, operational efficiency, and sales effectiveness across the Enterprise book of business. You own the full lifecycle from opportunity identification through scaled implementation.
• Financial Performance: Develop and maintain inspection tools, reporting mechanisms, and analytical frameworks that enable the team to understand and improve margin, revenue, and cost outcomes. Build new approaches to financial visibility that allow leaders to make faster, better-informed decisions.
• Analytics, AI & Tooling: Design and implement new data collection methods, dashboards, and AI-driven solutions that give our teams an edge in managing financial outcomes. Partner with technology and data science teams to translate business needs into scalable tools.
• Process Design & Standard Work: Inspect current processes, define new expectations, and build the training and enablement materials to ensure teams execute at a high bar. Create audit mechanisms and goal structures that drive accountability and continuous improvement.
• Cross-Functional Influence: Work across sales, operations, pricing, finance, product, and technology to drive alignment and action on strategic priorities. Navigate ambiguity and competing priorities to deliver outcomes without direct authority.
• Cost Reduction & Margin Improvement: Identify and execute cost reduction opportunities that improve the economics of our enterprise business. Build business cases, quantify impact, and drive implementation with partner teams.
• Reporting & Communication: Build and own regular reporting cadences (flash reports, financial reviews, initiative updates) that give leadership clear visibility into business performance and initiative progress.

A day in the life

No two weeks look the same in this role, which is what makes it compelling. In a given week you might:
• Analyze P&L data to identify a margin erosion trend, then build a business case and action plan to address it with the pricing and operations teams.
• Design and roll out a new goal structure or audit mechanism to ensure account executives are driving the financial outcomes the business needs.
• Partner with data science or technology teams to build an AI-driven reporting tool that gives your sales team real-time visibility into cost drivers and financial performance.
• Develop and deliver training on a new standard work process you created, ensuring the team understands both the what and the why.
• Lead a cross-functional working group to solve a cost problem that spans operations, carrier management, and commercial teams.
• Build a new inspection or reporting cadence that allows leadership to identify underperforming areas of the business and take targeted action.
• Scope a new cost reduction initiative from scratch: define the opportunity, build the mechanism, pilot with a subset of accounts, measure results, and scale.

You will operate at the intersection of strategy and execution. The expectation is not just to identify what we should do, but to build it, ship it, and make sure it works. You will present regularly to senior leadership, influence teams across the organization, and own outcomes that are measured in dollars.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent

- Experience positioning and selling innovative solutions to new and existing customers and market segments

- Experience with sales CRM tools such as Salesforce or similar software

- Experience with Microsoft Office products and applications

- Demonstrated ability to independently identify opportunities, build solutions, and drive outcomes end to end without close direction.

- Experience designing and implementing new processes, tools, or mechanisms that drove measurable business improvement.

PREFERRED QUALIFICATIONS

- 5+ years of B2B or enterprise sales with a focus on hunting new business experience

- Knowledge of procurement and source to pay processes and solutions or equivalent experience

- Experience identifying trends and needs to improve an already closed large-scale technology deal

- Experience in transportation, logistics, freight brokerage, or supply chain.

- Experience building reporting tools, dashboards, or automated solutions using SQL, Python, or BI platforms.

- Familiarity with AI/ML applications in business operations or sales efficiency.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Monica - 113,100.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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