Enterprise Solutions Engineer - West Coast

As an Enterprise Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments. You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required. This role is can be remote and can be based anywhere on the West Coast. Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales! What You'll Do • Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies. • Translate complex enterprise customer requirements into scalable, performant, and maintainable Dash0 implementations. • Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities. • Deliver engaging technical demos and presentations tailored to engineering and executive audiences. • Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice. • Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design. • Create and maintain reusable demo environments, reference architectures, and POC templates. • Partner with Product Management to provide technical insights that influence roadmap and feature priorities. What You Bring • Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing. • Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization. • Strong understanding of modern DevOps, SRE, and platform engineering practices. • Excellent communication skills - you can explain complex observability concepts clearly to both engineers and executive decision-makers. • Ability to create and execute technical demos, architectures, and POCs that prove business value. • Collaborative mindset - you work seamlessly across Sales, Product, and Engineering teams. Nice to Have • Experience with CRM tools (HubSpot) for collaboration and pipeline visibility. • Contributions to technical content - blog posts, conference talks, or open-source documentation. • Familiarity with the CNCF ecosystem and community. • Experience in a high-growth, venture-backed startup environment. What we offer: • Competitive salary & meaningful equity participation - you'll own part of what you're building • Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich • €60/month phone & internet allowance • Location-specific benefits • Collaborative, fast-moving team culture with a builder mindset • Clear path for career growth and development • Direct access to founders and leadership