Full Job Description
Job Summary
EMCOR Group, Inc. seeks an Enterprise Solutions Administrator who would support EMCOR's data center, Microsoft Azure, and Microsoft 365 environments. This role helps maintain reliable, secure, and well-documented infrastructure services for EMCOR Group and its operating companies, including implementation support, troubleshooting, operational coordination, vendor follow-up, and day-to-day administration under the direction of senior IT leadership.
Essential Duties & Responsibilities
• Support and maintain assigned data center, Azure, Microsoft 365, and related technology solutions.
• Assist with upgrades, configuration changes, monitoring, and incident response for data center and cloud solutions to support reliability, security, functionality, and performance.
• Research, monitor, and evaluate relevant technologies, trends, and operational improvements; provide input, documentation, and observations to support management review.
• Assist with hardware and software procurement activities, renewals, inventory updates, and service/support agreement tracking.
• Coordinate with Desktop Support staff, vendors, and partners to help resolve assigned issues and complete infrastructure-related tasks.
• Apply working knowledge of storage, backup, network, security, and compute platforms to support assigned systems and issue resolution.
• Collaborate with administrators and support teams at Corporate and Divisional levels to share information, follow standards, and resolve assigned technical issues.
Qualifications
• B.A. / B.S. or equivalent experience required
• Four to six years minimum experience with Active Directory, DNS, VMware, Microsoft Hyper-V, Microsoft Azure, Microsoft 365, Cisco technologies, and Microsoft and Linux operating systems.
• Experience with server, storage, and backup hardware platforms such as Cisco UCS, Dell, IBM, NetApp, EMC, Nimble, Pure, Exagrid, or similar technologies.
• Experience with backup solutions such as Cohesity, Veeam, or similar platforms.
• Effectively communicate and interact with personnel at all levels of the company.
• Must be capable of delivering a very high level of customer service.
• Possess a strong sense of urgency and understand that time-sensitive issues require prompt attention.
• Must be a self-starter who can identify needs, take appropriate action, and follow through to completion.
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