Position SummaryThe Enterprise Applications Developer is responsible for the development, configuration, integration, support, and continuous improvement of the firm's enterprise business applications and supporting technology platforms. This role designs, develops, and maintains application enhancements, integrations, automations, and reporting solutions that enable efficient business operations across Finance, Human Resources, Project Management, Customer Relationship Management, and other enterprise functions. Working closely with business stakeholders, application owners, architects, vendors, and technical teams, this role delivers scalable, supportable solutions that improve business processes, reduce manual effort, and enhance the overall effectiveness of enterprise systems. The position serves as a hands-on technical contributor responsible for both project delivery and ongoing operational support of critical business applications.
Essential Job Functions & AccountabilitiesEnterprise Application Development
- Design, develop, configure, and support solutions across the enterprise application portfolio.
- Implement enhancements, customizations, extensions, reports, workflows, automations, and integrations that support business objectives.
- Translate business requirements into practical technical solutions that balance usability, maintainability, and long-term supportability.
- Participate in testing, deployment, and validation activities for application changes and enhancements.
- Ensure solutions comply with established architectural, security, and governance standards.
Integration & Automation Development
- Develop and maintain integrations between enterprise platforms, third-party applications, and data services.
- Build and support APIs, middleware solutions, automated workflows, and data exchange processes.
- Monitor integration performance and troubleshoot failures, performance issues, and data quality concerns.
- Partner with enterprise architecture and application teams to implement approved integration patterns and standards.
- Assist in modernization efforts that reduce technical debt and improve system interoperability.
Incident, Problem & Change Management
- Lead response coordination for major issues impacting engineering applications and ensure appropriate escalation, communication, and resolution follow-through.
- Establish disciplined incident, problem, and change management practices for the engineering application portfolio.
- Identify trends in support demand and recurring issues and drive root-cause analysis and corrective actions.
- Balance urgent production support needs with planned maintenance, upgrades, and continuous improvement work.
- Ensure appropriate documentation exists for support procedures, known issues, release changes, and operational dependencies.
Application Support & Operational Excellence
- Provide advanced application support for enterprise systems and business-critical processes.
- Investigate, troubleshoot, and resolve application, integration, and data-related issues.
- Coordinate with vendors, business stakeholders, and IT teams to ensure timely issue resolution.
- Participate in incident, problem, and change management processes.
- Identify recurring issues and recommend long-term corrective actions.
Continuous Improvement & Business Enablement
- Partner with business stakeholders to identify opportunities for process improvement and automation.
- Evaluate enhancement requests and assist in backlog prioritization activities.
- Recommend solution approaches that improve operational efficiency, user experience, and data quality.
- Support application adoption efforts through documentation, knowledge transfer, and user enablement activities.
- Participate in platform upgrades, new system implementations, and technology modernization initiatives.
Portfolio Delivery & Project Support
- Support implementation and optimization efforts across the enterprise application portfolio.
- Participate in project planning, requirements gathering, solution design, testing, and deployment activities.
- Estimate effort, identify risks, and communicate dependencies related to development activities.
- Contribute to Project Elephant and other strategic business transformation initiatives.
- Maintain technical documentation, support procedures, and solution diagrams.
Core CompetenciesCommunication
- Keeps others informed, conveying information clearly and with an appropriate level of detail.
- Listens attentively to others and takes an interest in what they have to say.
- Responds openly to others, encouraging honest, productive communication.
Integrity
- Demonstrates consideration for the opinions, perspectives, and experiences of others.
- Takes responsibility for personal actions and delivers on commitments.
- Aims to understand how actions impact others.
Quality Orientation
- Takes steps to ensure work is done correctly.
- Delivers on client expectations.
- Strives to follow policies and procedures.
Teamwork/Inclusion
- Shares time, effort, and consideration with others.
- Gets curious, takes interest, and learns from the diversity of others.
- Shows enthusiasm for team goals.
Continuous Learning
- Views mistakes and change as a growth opportunity.
- Recognizes gaps in personal knowledge and enthusiastically pursues opportunities to learn something new.
- Engages others when tackling an unfamiliar task or responsibility.
Functional/Technical Expertise
- Recognizes routine problems and identifies solutions.
- Keeps up with industry and/or discipline standards.
- Maintains best practice throughout all job functions.
Required Education, Experience, Licenses & Technical Competencies- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field required. Equivalent years of experience may be considered in lieu of degree.
- 5+ years of experience developing, configuring, implementing, or supporting enterprise business applications required.
- Experience developing integrations, APIs, automation solutions, or middleware technologies required.
- Experience supporting enterprise integrations in a complex multi-application environment required.
- Experience with ERP, HCM, CRM, EPM, project management, or other enterprise software platforms required.
- Experience with cloud-based SaaS platforms and modern application architectures required.
- Experience with SQL, data analysis, reporting, and data transformation concepts required.
- Strong troubleshooting, analytical, and problem-solving skills required.
- Strong communication, documentation, prioritization, and organizational skills required.
- Experience working in both project delivery and application support environments required.
- Ability to translate business requirements into scalable, supportable technical solutions required.
- Experience with Power Platform, workflow automation tools, low-code development platforms, or scripting languages preferred.
- Experience participating in ERP, HCM, CRM, or enterprise application implementations preferred.
- Familiarity with application lifecycle management, change management, release management, and DevOps practices preferred.
- Experience working with vendor-supported applications and third-party technical partners preferred.
- Must demonstrate proficiency in all core competencies as described and characterized in this job description.
Physical & Other Requirements- Other duties as assigned.
- Travel required up to 10% of the time.
- Must be available during standard business hours for impromptu meetings, technical consultations, and urgent issue resolution.
- Prolonged periods of sitting or standing at a desk and working on a computer.
- Ability to read, write and communicate effectively in English.
Let's Talk PerksWe take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.
Culture- Flexible Work Hours (Because we all need to balance work and life.)
- Casual Dress Code (Be yourself, please.)
- Paid Volunteer Time (We literally pay you to volunteer.)
- Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
- Health and Wellness Initiatives (Get Fit and Stay Fit.)
- Receptive and Forward-Thinking Leadership (Our doors are always open.)
- Clear Career Path Options (We want you to excel.)
Benefits- Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
- Employee Stock Ownership Plan (Yes, our employees are the owners.)
- Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.)
- Performance Bonuses (When you do well, we reward you for your work.)
- Comprehensive and Extensive Insurance (We've got you covered.)
- Paid Term Life and Disability (We've got your family covered, too.)
- Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
- Paid Time Off and Sick Time off (Take a break. You deserve it!)
- Financial Wellness & Coaching Program (Financial security makes you a happier team member.)
More information can be found here - https://www.hendersonengineers.com/careers/.
