Enterprise Account Manager, PlatformsAdyen's value goes beyond E-commerce and In-Person payments with a broad offering of embedded financial services like issuing, bank accounts and credit covering the whole value chain.
As an Enterprise Account Manager, Platforms in Toronto, you will educate and lead our partners through continuous growth on the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces who give access to a range of merchants and individuals; so you're not only building long lasting relationships, but also help activate new revenue streams through Adyen's solutions beyond payments processing.
The strong partnership focus within Account Management will drive innovation, scalability and expansion to enable our partners to build a profitable payments layer into their solutions, while supporting its optimal integration into the Sales, Onboarding, Risk, Finance and Product Teams on the merchant's side.
Sounds exciting? Keep reading!
What You'll Do:- Strategic consultation: Act as the human dimension of Adyen's product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories.
- Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts.
- Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts.
- Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones.
- Feedback: Be the voice and champion for your customer internally and serve as a feedback loop.
Who You Are:- You have 4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
- Experience working within payments, financial services, marketplaces, or SaaS platforms.
- Enjoy engaging others and developing strong working relationships at all levels of management
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
- Comfortable synthesizing complex data sets and using data to tell a story
- Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
Additional Requirements:- You have a minimum of 5+ years of experience in a client-facing, commercial role-such as account management, consulting, or working in the payments industry from a merchant perspective-with a strong background in complex enterprise software, technical infrastructure, or financial services.
- This role is based out of our Toronto office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
- You have full professional written and verbal proficiency in English language(s) (other languages are a plus)
- Some domestic and international travel required
Annual OTE ranges from $150,000 to $200,000, inclusive of base salary and commercial bonus. This role has an additional equity component. This range is based on the candidate's experience, qualifications, and geographic location; to learn more about our compensation philosophy, please click here.
