5+ years in freight forwarding, logistics, or supply chain industries
2 years in a full cycle sales role, from prospecting to closing
Strong client focus with an obsession for client happiness
Demonstrated structured sales process management
Proven track record in building long-term commercial relationships
Curious and inquisitive approach to client needs
Excellent communication and organizational skills, adept in virtual and in-person settings
Responsibilities
Build and manage a book of business by closing new customers and upselling existing ones
Prospect and connect with ideal clients through self-initiated outreach and collaboration
Consult with clients to assess and address their supply chain needs
Demonstrate Flexport's capabilities through tailored presentations and meetings
Conduct Monthly and Quarterly Business Meetings to strategize with existing clients
Bundle and sell Flexport's diverse product offerings throughout the shipment lifecycle
Collaborate with internal teams to enhance customer experience
Lead the customer onboarding process with available resources and teams
Benefits
Opportunity to work within a high-performing team
Travel opportunities to meet clients and tour facilities
Engagement in peer learning sessions to share best practices
Access to technology-driven solutions for supply chain challenges
Supportive environment for personal growth and career advancement
Full Job Description
The Opportunity:
We are seeking Account Executives in Salt Lake City and Phoenix with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you'll focus on building up Flexport's brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer's growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session. You will
Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals
Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team
Consult with new clients to understand their supply chain needs
Create a value-add solution, demonstrating Flexport's capabilities through remote and in-person meetings
Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for upcoming business
Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle
Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience
Lead the customer onboarding process by leveraging internal resources and teams
You should have
5+ years of experience in freight forwarding, logistics, or supply chain industries
At least 2 years' experience in a full cycle (prospecting to closing), quota carrying sales role
An obsession with client happiness. You succeed when they succeed
Competitive and creative drive to win over customers and think outside the box to get a deal done
Demonstrated ability to run a structured sales process
Proven success building and maintaining long term commercial relationships
A naturally curious and inquisitive approach to client discovery
Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments
Ability to learn fast, strong work ethic, and a burning desire to grow into a top 5% sales executive in the country
#LI-onsite
About Flexport
Flexport is a freight forwarding and customs brokerage company headquartered in San Francisco, California. It was founded in 2013 by Ryan Petersen and has since grown to become one of the leading companies in the industry. Flexport provides a wide range of logistics services, including air and ocean freight, customs brokerage, and supply chain management. The company uses technology to streamline the shipping process and provide real-time visibility into shipments. Flexport is committed to providing high-quality service and has received numerous awards and recognitions for its efforts. The company is also actively involved in the communities it serves, supporting a variety of local organizations and initiatives.