About the roleWe're looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth across Consumer Brands: the household names that millions of people call, shop with, order from, and fly with every day. That means everyday retail, grocery, CPG, quick-service restaurants, travel, hospitality and airlines. These companies win or lose on customer experience at massive scale, and their customers increasingly expect to talk, not type.
Our ideal candidate is passionate about the transformative possibilities of AI voice technology and eager to act as a strategic partner, helping Fortune 500 and large-scale consumer companies reimagine how they serve, sell to, and sound to their customers.
In this role you will:- Build and manage a growing portfolio of new accounts across QSR, grocery and retail, CPG, and travel and airlines to help ElevenLabs meet its revenue goals
- Identify opportunities where conversational AI can drive growth, automation, or cost efficiency in both customer facing and internal agentic workflows, such as customer care, qualification and bookings, helpdesk, learning and development, brand voice across marketing and localization and many more.
- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends like agentic commerce
- Demonstrate expertise, or a strong willingness to learn, about how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content
- Develop and execute account strategies across the whole buying group (CX and Operations, Digital and Product, Marketing and Brand, Technology), landing with one high-impact use case and expanding across business units, brands, and markets
- Partner closely with Forward Deployed Engineers to solution high impact use cases, manage a successful Proof of Value with end customers, and set up customers to scale successfully in production
- Serve as a trusted advisor, educating clients on generative AI and voice, and help shape the Consumer Brands playbook: ICP, messaging, and references
Requirements- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Experience selling to consumer-facing enterprises (QSR, grocery/retail, CPG, travel/hospitality/airlines) is a strong plus
- Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, marketing and brand), and translating complex technology into business value
- Adept at deeply understanding a customer's business and unique requirements for success, and translating ElevenLabs' capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, with the ability to work autonomously and effectively as a cross functional partner
- Strong executive presence, the ability to build relationships at the C-suite and board level, and willingness to travel frequently and proactively for onsite client visits and conferences
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and audio AI and how it can unlock transformative value for customers
LocationThis role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
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