Athena Health

Engineering Manager, Patient Payment - athenaCollector

Athena Health$143K — $243K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 5+ years of engineering leadership experience focused on delivery and team development.
  • 5+ years in product design and development.
  • Experience in payment processing or complex real-time systems preferred.
  • Proficient in modern object-oriented programming languages and relational databases.
  • Familiarity with modern JavaScript frameworks and enterprise applications in both monolith and cloud settings.
  • Proven track record of developing employees and facilitating growth opportunities.

Responsibilities

  • Lead two software engineering teams to deliver payment-focused product features and enhancements.
  • Collaborate with cross-functional stakeholders to define project priorities and achieve desired outcomes.
  • Guide technical decision-making utilizing object-oriented languages, databases, and modern frameworks.
  • Drive product and design initiatives that enhance customer experience and system reliability.
  • Manage multiple priorities to ensure timely delivery aligned with business goals.
  • Foster team development through coaching, feedback, and individual growth opportunities.
  • Promote a positive team culture by identifying challenges and enabling team contributions.
  • Implement AI tools to enhance engineering productivity and efficiency.

Benefits

  • Opportunities for professional development and individualized growth.
  • Collaborative work environment that's supportive of continued learning.
  • Participation in a culture of accountability and continuous improvement.
  • Involvement in hiring and team scaling activities as needed.
  • Access to cross-functional collaboration and knowledge sharing.
Full Job Description
Role Summary

Lead two product-focused engineering teams that build reliable, scalable solutions for athenahealth customers on patient payment workflows. This hybrid role is based in Boston, MA and offers the opportunity to shape product delivery, team growth, and technical execution in a collaborative environment. The position is designed for someone with experience managing engineering teams, balancing priorities, and partnering across functions to deliver business outcomes.

Team Summary

athenaCollector is a critical part of the athenaOne platform, helping medical provider organizations manage revenue cycle operations with accuracy and efficiency. The product supports essential workflows across claims, billing, payment processing, and improve financial performance. By automating and streamlining revenue cycle activities specially payment processing at this case, athenaCollector plays an important role in helping healthcare organizations focus more time and attention on patient care.

Essential Job Responsibilities
  • Lead two software engineering teams responsible for delivering payment related product features, platform enhancements, and technical improvements.
  • Collaborate with product management, design, quality engineering, and other stakeholders to define priorities and deliver outcomes.
  • Guide technical decision-making across object-oriented programming languages, relational databases, and modern frameworks in monolith and cloud environments.
  • Drive product development and design efforts that improve customer experience, system reliability, and engineering efficiency.
  • Manage execution across multiple priorities, ensuring timely delivery while maintaining quality and alignment with business goals.
  • Develop team members through coaching, feedback, goal setting, and individualized growth opportunities.
  • Build a healthy team environment by understanding team needs, removing obstacles, and enabling individuals to contribute fully.
  • Partner with cross-functional stakeholders to communicate status, manage dependencies, and support coordinated delivery.
  • Evaluate engineering processes and recommend improvements that strengthen planning, delivery, and operational performance.
  • Apply AI tools and AI-assisted workflows to improve engineering productivity, support faster problem solving, and help the team identify practical ways AI can strengthen day-to-day work.


Additional Job Responsibilities
  • Contribute to hiring, onboarding, and team scaling efforts as needed.
  • Support incident response, root cause analysis, and follow-up improvements when product issues arise.
  • Participate in technical reviews and planning discussions to help shape implementation approaches.
  • Help refine team practices for estimation, prioritization, and sprint execution.
  • Encourage knowledge sharing across the team through documentation, reviews, and collaboration.
  • Support broader engineering initiatives and organizational goals as assigned.
  • Provide input on roadmap planning and technical tradeoffs.
  • Assist in creating a culture of accountability, learning, and continuous improvement.


Expected Education & Experience
  • Bachelor's degree or equivalent practical experience.
  • 5+ years of experience an engineering leadership role with responsibility for delivery, team development, and execution.
  • 5+ years of core experience in product design and development.
  • Experience in payment processing or complex real time systems is an advantage
  • Experience with modern object-oriented programming languages.
  • Experience working with relational databases.
  • Experience with modern JavaScript frameworks and related technologies.
  • Experience with enterprise monolith applications as well as Cloud based enterprise applications
  • Demonstrated success developing employees professionally and supporting growth opportunities.
  • Demonstrated ability to balance priorities and deliver results in a fast-paced environment.
  • Experience leading teams and working effectively with cross-functional stakeholders.


Expected Compensation
$143,000 - $243,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About Athena Health

Athenahealth, Inc. is a provider of cloud-based services for healthcare providers. The company was founded in 1997 by Jonathan Bush and Todd Park and is headquartered in Watertown, Massachusetts. Athenahealth's services include electronic health records, revenue cycle management, and patient engagement. The company serves healthcare providers in the United States and has been recognized for its innovative approach to healthcare technology. In 2018, Athenahealth generated $1.2 billion in revenue.
Learn more about Athena Health
Size
5,100 employees
Industry

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