Engineer II (Private Credit Operations)

Employer: SMB IT, Inc.

Job Title: Engineer II (Private Credit Operations)

Job Location: 300 Continental Drive, Newark, DE 19713

Job Type: Full-time, 40 hours a week, Monday – Friday

Duties: Responsible for contributing to the development and implementation of engineering projects, collaborating with cross-functional teams, and helping drive technical excellence within our organization. Contribute to the execution of engineering projects, ensuring their successful completion within defined timelines and quality standards. Develop and implement engineering solutions, adhering to best practices and leveraging appropriate tools and technologies. Conduct thorough testing and quality assurance to ensure the reliability and performance of deliverables. Provide technical support and troubleshooting expertise to address issues and challenges encountered during project execution. Collaborate effectively with cross-functional teams, including product management, design, and operations, to ensure project alignment and successful outcomes. Communicate project progress, risks, and challenges to stakeholders in a clear and timely manner. Hybrid work is permitted up to three days per week within a reasonable commuting distance of Newark, Delaware.

Requirements:

Bachelor’s degree in Computer Science or a related field of study and three (3) years of experience as an Salesforce Developer, or in a related role where the required experience was gained. Also requires 3 years of experience in the following:

• Programming languages and technologies including JavaScript (ES6+), HTML5, CSS3, Apex, and Salesforce-specific frameworks such as Lightning Web Components (LWC) and Aura Components;

• SOQL/SOSL for data querying and REST/SOAP integrations within the Salesforce platform;

• Software development methodologies and tools including Agile/Scrum delivery models, Azure DevOps (ADO) for backlog and pipeline management, Git-based version control, and CI/CD deployment using Salesforce CLI (SFDX);

• Designing and implementing Salesforce Flows, including record-triggered, screen, and scheduled flows, with demonstrated ability to handle data transformation, conditional logic, and automation at scale, such as use of before-save flows for performance optimization;

• Building and maintaining Lightning Web Components (LWC) or Aura Components for front-end user interfaces, including integration with Salesforce data models and APIs;

• Case management workflows and automation, including development of agent-assisted and/or self-service case flows, ensuring alignment with defined business rules and system-of-record logic;

• Ability to develop, test and deploy Salesforce solutions using modern development tools such as VS Code, Git, and ADO pipelines, including performing unit testing, regression testing, and production issue troubleshooting; and

• Working with integrations or upstream/downstream data dependencies, ensuring data consistency and governing where business logic resides, such as Flow versus the integration layer.

Send resume to TA@salliemae.com and reference job title and location.

• Competitive base salaries 

• Bonus incentives 

• Generous PTO, Floating Holidays and 12 Federal Holidays observed

• Support for financial-well-being and retirement 401k with employer match

• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

• Employer paid short-term/long-term disability and basic life insurance  

• Flexible hybrid working arrangements.

• Paid parental leave and adoption reimbursement programs

• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) 

• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

• Tuition Reimbursement and Family Scholarship Programs

• Career development and training opportunities

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