Bachelor's degree or equivalent experience in IT, Computer Science, Engineering, or related field.
5+ years of hands-on experience with enterprise LAN, WAN, and wireless networks.
Experience with enterprise wireless networks and firewalls, including VPN and security policies.
Knowledge of Network Access Control (NAC) and authentication technologies like 802.1X and RADIUS.
Strong understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols like BGP and OSPF.
Ability to troubleshoot complex network issues independently.
Familiarity with enterprise networking technologies such as Cisco Meraki and Fortinet.
Responsibilities
Establish a technical roadmap for platform strategy and lifecycle management.
Ensure integration, data, security, and architecture design throughout the platform lifecycle.
Deliver technical solutions that align with business outcomes rapidly.
Troubleshoot and resolve technical issues related to platform systems.
Drive continuous improvements in implementation methodology based on user experiences.
Participate in a Community of Interest to share insights across engineering teams.
Maintain deep technical knowledge of domain area systems and applications.
Benefits
401(k) plan with company contributions.
100% company-funded pension plan.
Comprehensive health, dental, and vision insurance.
Life insurance coverage.
Generous paid time off including holidays, vacation, and sick leave.
Parental and caregiving leave.
Tuition reimbursement for further education.
Full Job Description
Engineer II, Network Services works with cross-functional teams and customers to understand business requirements and translates into technical specifications. Discovers the true requirements underlying feature requests and recommends alternative technical approaches. Partners with cross-functional technical teams to launch projects and provide ongoing technical support. Collaborates with management to identify opportunities to streamline technology processes and develop new procedures that support the business unit/department.
Responsibilities
Establishes a technical roadmap for the platform and/or capability strategy and lifecycle that considers value-based outcomes, costs to maintain, supportability, and performance.
Ensures sound integration, data, security, and business architecture design throughout all stages within the platform and/or capability lifecycle.
Provides rapid delivery and development of technical solutions that align with business and/or platform desired outcomes.
Troubleshoots and resolves technical issues related to platform or capability systems, solutions, and services.
Innovates and drives continuous improvements of implementation methodology and technical service offerings based on customer/employee experiences or other enterprise objectives/outcomes.
Participates in a Community of Interest for engineers across all capability and platform teams to share information and strengthen understanding of business needs and technology-based business solutions.
Develops and maintains deep technical knowledge and expertise related to domain area systems, solutions, services, and applications.
Qualifications
Bachelor's degree or equivalent combination of education and relevant experience in Information Technology, Computer Science, Engineering, or a related field.
5+ years of hands-on experience designing, implementing, administering, and troubleshooting enterprise LAN, WAN, and wireless network environments.
Hands-on experience supporting enterprise wireless networks and firewalls, including wireless access points, routing, VPN connectivity, firewall/security policies, high availability, upgrades, and performance troubleshooting.
Experience with Network Access Control (NAC) and authentication technologies such as 802.1X, RADIUS, EAP, certificate-based authentication, and wired/wireless authentication.
Strong knowledge of TCP/IP, DNS, DHCP, VLANs, subnetting, NAT, routing, and switching, including hands-on experience with BGP and/or OSPF.
Demonstrated ability to independently troubleshoot complex network connectivity, configuration, and performance issues and support network infrastructure upgrades and deployments.
Experience with one or more enterprise networking and security technologies, including Cisco Meraki, Fortinet/FortiGate, Aruba ClearPass, F5 BIG-IP, Cisco, and/or Arista.
Preferred
Working knowledge of one or more of the following: AWS or Azure networking, Zero Trust, SASE/ZTNA, network segmentation, or network automation/scripting.
AARP will not sponsor an employment visa for this position.
Additional Requirements
Regular and reliable job attendance
Effective verbal and written communication skills
Exhibit respect and understanding of others to maintain professional relationships
Independent judgement in evaluation options to make sound decisions
In office/open office environment with the ability to work effectively surrounded by moderate noise
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
About AARP
AARP is a nonprofit, nonpartisan organization that empowers people to choose how they live as they age. The organization was founded in 1958 and has over 38 million members. AARP provides information, advocacy, and services for people over the age of 50. The organization is headquartered in Washington, D.C. and has offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
