Academy Sports & Outdoors, Ltd

Engineer Artificial Intelligence Application

Academy Sports & Outdoors, Ltd • $90K — $120K *
Katy, TX 77449In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Data, Engineering, or related field, or equivalent experience
  • Microsoft certification in Copilot Studio, Power Platform, Azure AI preferred
  • Experience in prompt design, AI evaluation, knowledge grounding, or responsible AI preferred
  • 4+ years in AI solution development, automation, or enterprise technology
  • Hands-on experience with AI agents, chatbots, or workflow automations
  • Familiarity with building internal tools for operations or customer-facing teams preferred

Responsibilities

  • Build AI agents and copilots using Microsoft tools
  • Design conversation flows, prompts, and escalation paths
  • Configure approved knowledge sources like SharePoint and Dataverse
  • Collaborate with business stakeholders to develop use cases
  • Test agent performance for accuracy and usability
  • Refine agent quality based on feedback and testing
  • Document configurations and support models for AI agents

Benefits

  • Comprehensive health insurance
  • Retirement savings plan with company match
  • Professional development opportunities
  • Flexible work hours
  • Paid time off and holidays
  • Employee assistance program
Full Job Description
Education
  • Bachelor's degree in Computer Science, Information Technology, Data, Engineering, or a related field, or equivalent practical experience
  • Microsoft Copilot Studio, Power Platform, Azure AI, or related Microsoft certification preferred
  • Training or practical experience in prompt design, AI evaluation, knowledge grounding, or responsible AI preferred


Work Experiences
  • 4+ years in AI solution development, automation, application development, data platforms, or enterprise technology
  • Hands-on experience building AI agents, copilots, chatbots, workflow automations, or advanced digital assistants
  • Experience with Microsoft Copilot Studio, Power Automate, Power Apps, SharePoint, Teams, Dataverse, or Azure AI
  • Experience building internal tools for operations, human resources, IT, finance, supply chain, stores, or customer-facing teams preferred
  • Retail or multi-site enterprise experience preferred


Skills
  • Strong understanding of prompt design, knowledge grounding, and AI testing methods
  • Ability to design agent instructions, conversation flows, prompts, knowledge grounding, actions, and escalation paths
  • Comfort configuring approved knowledge sources such as SharePoint, Dataverse, SQL, ServiceNow, internal documents, and enterprise data
  • Ability to work directly with business users and translate needs into practical AI solutions
  • Strong problem-solving skills and comfort working in fast-moving, ambiguous environments
  • Familiarity with Retrieval-Augmented Generation (RAG) patterns, Azure OpenAI, Microsoft Graph, APIs, enterprise search, AI safety, access controls, and data privacy preferred


Responsibilities
  • Build AI agents, copilots, and assistant experiences using Microsoft Copilot Studio, Azure AI Studio, Power Platform, SharePoint, Teams, and related Microsoft tools
  • Design agent instructions, conversation flows, prompts, knowledge grounding, actions, and escalation paths
  • Configure approved knowledge sources such as SharePoint, Dataverse, SQL, ServiceNow, internal documents, and enterprise data
  • Partner with business stakeholders to clarify requirements and convert use cases into working prototypes
  • Test agent performance for accuracy, completeness, hallucination risk, usability, and business fit
  • Improve agent quality through prompt refinement, knowledge tuning, evaluation frameworks, and user feedback
  • Package successful prototypes into reusable templates, starter prompts, and build patterns
  • Document agent configuration, data sources, known limitations, support model, and adoption guidance
  • Support pilots, collect feedback, and iterate quickly toward production readiness
  • Responsibilities may change; team members may be required to perform other duties as assigned


Physical Requirements & Attendance
  • Acceptable level of hearing and vision to perform job duties
  • Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
  • Regular office attendance is required

About Academy Sports & Outdoors, Ltd

Academy Sports + Outdoors is a premier sports, outdoor and lifestyle retailer with a broad assortment of quality hunting, fishing, and camping equipment and gear along with sports and leisure products, footwear, apparel and much more. The Texas-based company operates over 250 stores throughout Alabama, Arkansas, Florida, Georgia, Kansas, Louisiana, Mississippi, Missouri, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas, where the company is headquartered. Academy employs more than 29,000 team members and is committed to providing exceptional customer service, offering an unparalleled assortment of top brands, and promoting active lifestyles through its community involvement.
Learn more about Academy Sports & Outdoors, Ltd
Size
29,000 employees
Market Cap
$4 billion
Industry
Retail & Consumer Goods
Founded
1938
5 Year Trend
+7.4%
Revenue
$5.4 billion
NASDAQ
ASO
* Ladders Estimates

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