Bachelor's degree in Business, Management, or related field.
5-7 years of experience in client engagement or project management.
Experience with Intapp is required.
Strong skills in business innovation and coaching.
Proficient in communication and customer success strategies.
Responsibilities
Manage client engagements to ensure customer success.
Develop and implement effective engagement strategies.
Oversee project delivery and ensure timely completion.
Collaborate with internal teams to meet client needs.
Track and report on engagement activities and outcomes.
Benefits
Remote work flexibility.
Opportunities for professional development and training.
Access to a supportive team environment.
Potential for annual bonuses.
Full Job Description
Job Description: Job Summary
The Engagement Manager is responsible for managing client engagements, ensuring customer success, and driving project delivery. This role involves strategic planning, client relationship management, and effective communication.
Essential Job Responsibilities
Manage client engagements and ensure customer success.
Develop and implement engagement strategies.
Oversee project delivery and ensure timely completion.
Collaborate with internal teams to meet client needs.
Track and report on engagement activities and outcomes.
Qualifications & Requirements
Education: Bachelor's degree in Business, Management, or related field.
Experience: 5-7 years of experience in client engagement or project management, Intapp experience
Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
The Compensation range for this role is $100,000.00 to $135,000.00 USD annually and may be eligible for an annual bonus.
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Your specific salary will be determined based on several factors:
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
About EPIQ Systems
Epiq Systems is a global provider of technology-enabled solutions for the legal industry. The company offers a wide range of services, including eDiscovery, document review, bankruptcy, and class action administration. Epiq Systems serves law firms, corporations, and government agencies around the world. The company was founded in 1988 and is headquartered in Kansas City, Kansas.
