Tier 1 (Password resets and lower level desktop)/Tier 2 and tier 3 (More windows SCCM engineering focus)
Use this as a guide:
Senior End User Technology Engineer position focused on SCCM (Microsoft System Center Configuration Manager) in New York City would typically have included responsibilities such as:
Engineering and administration of Microsoft SCCM/MECM
Windows 10/11 endpoint management
OS deployment and imaging
Software packaging and distribution
Patch management and compliance reporting
Intune / Microsoft Endpoint Manager integration
PowerShell automation
Active Directory and Group Policy administration
Endpoint security and device lifecycle management
Support of global trading-floor and corporate desktop environments
Typical requirements often included:
5+ years of enterprise endpoint management experience
Deep SCCM/MECM expertise
PowerShell scripting
Windows enterprise administration
Intune, Autopilot, and modern management experience
Experience supporting highly available financial-services environments