7-10 years in mortgage technology program/project management
3+ years leading Encompass initiatives
Hands-on experience with ICE TPO Connect or equivalent TPO portals
Strong understanding of Encompass Admin/EPC/Ellie Mae APIs
Proven integration leadership with various mortgage technology components
Deep knowledge of investor delivery and purchase workflows
Expertise in running Agile/Hybrid programs, with strong communication skills
Responsibilities
Build and manage the project master plan
Drive cross-functional collaboration among various teams
Map current and future workflows for the TPO channel
Define portal roles, access settings, and service level agreements
Oversee TPO Connect configuration and integration with Encompass
Coordinate integration with several mortgage technology solutions
Develop measurement KPIs and conduct analytics for continuous improvement
Benefits
Comprehensive health, dental, and vision insurance
Retirement plan with company match
Flexible work arrangements including remote options
Professional development and training opportunities
Paid time off and holidays offered
Full Job Description
Program Manage end-to-end delivery of ICE TPO Connect for the TPO channel (Delegated Correspondent) integrated with Encompass. You'll lead, design, integration, testing, partner onboarding, and go-live/hypercare, driving measurable improvements in purchase cycle time, loan quality, and partner experience.
Roles & Responsibilities
Program Leadership
Build and run the master plan
Drive cross-functional execution across Ops, Secondary/Capital Markets, Compliance/QC, IT/Security, and Vendor teams.
