DescriptionJOB TITLE: Enablement Manager, MedSpa
LOCATION: Anywhere in California
REPORTS TO: Regional Operations Manager
The Role:We are looking for an Enablement Manager to join Sunbit's MedSpa vertical. You will be responsible for training new med spa practices on how to use our patient financing product, while also managing and growing a portfolio of merchant accounts.
You will play a crucial part in ensuring that our partners are fully equipped to utilize our financing solutions effectively. You will be the primary point of contact for new and existing med spa practices, guiding them through onboarding, delivering comprehensive training, and providing ongoing support to drive adoption and long-term
The role requires 100% travel, both in-state and out-of-state.
Requirements What You'll Own:- Lead the onboarding process for new med spa partners, ensuring a seamless and efficient implementation experience.
- Deliver high-quality, in-person training sessions on Sunbit's patient financing solutions, tailored to aesthetic services.
- Adapt and customize training materials to align with the unique needs of each med spa merchant.
- Facilitate engaging, informative, and interactive training sessions that drive understanding and adoption.
- Maintain deep expertise in Sunbit's patient financing product, including ongoing updates and enhancements.
- Serve as a trusted subject matter expert, proactively addressing questions and resolving partner concerns.
- Develop and maintain strong, long-term relationships with key stakeholders across med spa organizations.
- Provide ongoing support and strategic follow-up to drive client satisfaction and maximize product utilization.
- Collect and synthesize partner feedback to identify opportunities for continuous improvement in both product and training.
- Accurately track training activities, partner interactions, and progress within Salesforce.
- Deliver regular reporting and insights to leadership on training effectiveness, partner performance, and satisfaction metrics.
What You'll Bring:- 4-6 years of experience in account management, customer success, training, or related client-facing roles within the med spa or aesthetics industry.
- Experience working with med spa practices, aesthetic providers, or patient financing solutions is strongly preferred.
- Exceptional communication and presentation skills, with the ability to engage diverse audiences.
- Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
- Proven ability to work both independently and collaboratively in a fast-paced environment.
- Proficiency in CRM systems (e.g., Salesforce) and training or enablement tools.
- Customer-centric mindset with a passion for driving partner success and satisfaction.
- Strong problem-solving skills, with the ability to adapt to evolving business needs.
- Demonstrates a high level of professionalism, integrity, and accountability.
The Perks:
- Mission driven, empowered, and collaborative culture
- Competitive pay and stock options
- Unlimited PTO
- Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
- Newly added HSA and Pet Insurance
- 401(k) with company match
- Cell Phone Stipend
- Team-based strategic planning and ownership of deliverables
How We Pay:- We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.
- We are targeting a base salary of $110k-$120k per year for this role. This role is eligible for commission/ bonus in addition to the base salary.
- This role will also be granted company equity via stock options
