Job Description:
Position SummaryThe Employee Engagement Manager leads KSM's employee engagement strategy by creating meaningful experiences that strengthen culture, connection, and organizational performance. Through employee listening, strategic consulting, and engagement programming, this role partners with leaders across the firm to translate employee insights into action, evolve the employee experience, and foster an environment where people can do their best work.
Responsibilities- Lead the firm's employee listening strategy, including the annual engagement survey lifecycle and focus groups, pulse surveys, interviews, and targeted feedback initiatives.
- Partner with business leaders to define listening objectives and measure organizational health.
- Serve as a trusted advisor to leaders by translating employee feedback into actionable strategies that strengthen employee and team engagement and organizational performance; and coaching leaders on interpreting results and implementing sustainable action plans
- Analyze quantitative and qualitative employee feedback and present meaningful insights to leadership.
- Develop executive dashboards, reports, and presentations.
- Facilitate engagement debriefs and action planning sessions.
- Provide strategic leadership for key engagement programs, including mentorship, employee resource groups (ERGs), and other firm-wide engagement initiatives that foster connection and belonging
- Partner across People Operations to improve programs, policies, and employee experience.
- Measure the effectiveness of engagement initiatives and recommend improvements.
- Research emerging workplace trends and recommend innovative approaches that strengthen employee engagement, culture, and the employee experience.
- Develop communications supporting participation, transparency, and employee trust.
Requirements / Qualifications- Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field.
- 5+ years of experience in employee engagement, human resources, talent development, talent acquisition, or a related discipline.
- Experience analyzing employee data and presenting recommendations to leadership.
- Experience facilitating meetings, workshops, or action planning sessions.
- Strong analytical, communication, facilitation, consulting, and relationship-building skills.
- Knowledge of survey methodology, organizational effectiveness, change management, and process improvement.
