U.S. Bank

Embedded Payments Onboarding Manager

U.S. Bank$81K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 3-5 years in project management
  • Experience in client onboarding or partner success roles in banking or fintech
  • Knowledge of embedded finance, APIs, and payment ecosystems
  • Familiarity with regulatory frameworks (BSA/AML, PCI-DSS, NACHA, FFIEC)

Responsibilities

  • Lead the onboarding lifecycle for embedded payment clients from scoping to post-launch support
  • Collaborate with cross-functional teams to meet onboarding requirements
  • Guide partners on technical integration and regulatory compliance
  • Implement improvements to onboarding processes and partner experience
  • Ensure onboarding activities comply with banking regulations and policies
  • Update senior leadership on onboarding metrics and risks
  • Mentor junior onboarding managers and develop best practices

Benefits

  • Healthcare (medical, dental, vision)
  • Life insurance options
  • Short-term and long-term disability insurance
  • Parental leave and pregnancy disability coverage
  • 401(k) and employer-funded retirement plan
  • Paid vacation (2-5 weeks based on tenure)
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick leave accruals up to 80 hours per year
Full Job Description
Job Description

U.S. Bank is seeking a motivated Project Manager with strong IT project management process and methodologies experience to contribute toward the success of our technology initiatives. As the Embedded Payments Onboarding Manager, you will lead the end-to-end onboarding process for strategic partners and clients integrating embedded payment solutions within our banking ecosystem. You will serve as the primary liaison between internal stakeholders (product, compliance, risk, operations) and external partners (fintech's, platforms, and enterprise clients), ensuring seamless, compliant, and scalable onboarding experience.

Key Responsibilities

- Client Onboarding Leadership:
Manage and optimize the onboarding lifecycle for embedded payment clients, from initial scoping through go-live and post-launch support.

- Cross-Functional Coordination:
Collaborate with product, engineering, legal, compliance, and operations teams to ensure all onboarding requirements are met efficiently and securely.

- Partner Enablement:
Guide partners through technical integration, U.S. Bank processes, risk assessments, and regulatory compliance requirements.

- Process Optimization:
Identify and implement improvements to onboarding workflows, documentation, and partner experience.

- Risk & Compliance Alignment:
Ensure all onboarding activities align with banking regulations, U.S. Bank policies, and internal risk frameworks.

- Stakeholder Communication:
Provide regular updates to senior leadership on onboarding progress, risks, and key metrics.

- Mentorship & Leadership:
Mentor junior onboarding managers and contribute to the development of onboarding best practices and playbooks.

Basic Qualifications

- Bachelor's degree, or equivalent work experience

- Three to five years of experience in project management activities

Preferred Skills/Experience

- Experience in client onboarding, implementation, or partner success roles within banking, fintech, or payments.

- Deep understanding of embedded finance, APIs, and digital payment ecosystems.

- Strong knowledge of regulatory frameworks (e.g., BSA/AML, PCI-DSS, NACHA, FFIEC).

- Proven ability to manage complex projects and multiple stakeholders.

- Thorough knowledge of assigned business line or functional area

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

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Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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