Salary : $91,979.68 - $111,346.56 Annually
Location : San Jose Metropolitan Area, CA
Job Type: Full-Time
Job Number: 26-E4J-A
Department: County Library
Opening Date: 10/06/2026
Closing Date: 10/20/2026 11:59 PM Pacific
Bargaining Unit: 01
Description Under general supervision, to perform professional library work related to electronic resources and technology.
Typical Tasks - Administers the public and staff web services, including the library's website and social media as well as the staff resources, including the intranet, shared virtual collaboration spaces, etc.;
- Implements time-sensitive updates to website information;
- Designs and/or participates in the design of web pages and performs layout work, linking, and all other tasks required to create, develop, and expand web pages and services;
- Provides a simplified means for library staff to place content into the web environment with minimum effort and training;
- Provides staff training on web services and web-based subscription services;
- Participates in the design and maintenance of the public access catalog;
- Works with vendors to configure and troubleshoot virtual services;
- Participates in the maintenance of the RPA (Remote Patron Authentication) system;
- Identifies, develops, and implements technology-related public equipment, initiatives, programs, and services;
- Keeps informed of new developments in information technology;
- Evaluates selected software and hardware products and assesses their feasibility;
- Participates in evaluating current electronic collections and platforms, such as databases and ebooks, and selecting and deselecting electronic materials;
- Answers reference questions, both in person and via interactive web-based reference interface and webmaster email;
- Answers questions from the public and staff regarding functionality of the web environment;
- Participates in developing or modifying procedures;
- Develops and presents statistical reports on use of electronic resources and the web environment;
- Works closely and effectively with technical services staff, systems office staff, and the Graphic Designer;
- Participates in professional organizations and attends workshops and meetings;
- May be assigned as a Disaster Service Worker, as required;
- Performs other related duties as required.
Employment StandardsSufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities are attained through possession of a Master's Degree in Library Science or its recognized equivalent from a library school accredited by the American Library Association,
and
One (1) year of professional library experience related to electronic resources and technology.
Special Requirements - Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County driver authorization.
Knowledge of: - Current web-related programming languages;
- Common office software applications such as email, word processing and internet browsers;
- Library tools, methods and procedures;
- Integrated library systems;
- Classification and cataloging systems and principles;
- Principles and procedures of reference;
- Principles and techniques of online services selection and evaluation to establish balanced online library collections;
- Effective training techniques;
- Digital devices, such as personal computers, laptops, tablets, smartphones, and eBook readers used by patrons to access library services;
- Library services, programs, and policies that serve the community.
Ability to: - Establish effective and tactful oral communications in English to serve a wide variety of individuals;
- Advise and instruct patrons and staff in the use of library electronic resources;
- Analyze community needs and make recommendations to meet those needs;
- Write effectively in English;
- Establish and maintain effective working relationships with those contacted in the course of work;
- Reason logically to define problems, collect and process data, and reach valid conclusions;
- Plan and develop events and trainings.
Please answer the following questions. Completion of the following supplemental questions is
REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of
"see resume" or
"see application" will deem your
application incomplete. Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment
d) Total hours worked per week
e) Description of task(s) performedDo you understand the requirement to provide complete answers in order to determine relevant experience for each area in question? 02
What is the highest level of education you have completed?
- High School or GED equivalent
- College (1 to 29 semester units / 1 to 44 quarter units)
- College (30 to 59 semester units / 45 to 89 quarter units)
- College (60 to 89 semester units / 90 to 134 quarter units)
- College (90 to 119 semester units / 135 to 179 quarter units)
- College (120 or more semester units / 180 or more quarter units)
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree
- None of the above
03
Do you possess a Master's Degree in Library Science or its recognized equivalent from a library school accredited by the American Library Association?
04
Please describe your professional experience developing, managing, and evaluating electronic resources and online library services.Responses must include the following required information:- Your job title(s)- Start/end date(s)- Hours worked per week- Detailed description of tasks performed.If none, type N/A.
05
Please describe your experience supporting patrons and staff in the use of digital tools and technologies.Responses must include the following required information:- Your job title(s)- Start/end date(s)- Hours worked per week- Detailed description of tasks performed.If none, type N/A.
06
Please describe your experience planning and delivering programs or trainings related to emerging technologies, electronic resources, or digital literacy.Responses must include the following required information:- Your job title(s)- Start/end date(s)- Hours worked per week- Detailed description of tasks performed.If none, type N/A.
07
How did you find out/hear about this job?
- In Person Job Fair
- Contacted by County Recruiter
- Email Newsletter
- Virtual Event
- Community Event
- Social Media: Facebook or Instagram
- County of Santa Clara Job Interests Email Notification
- Student Career Center
- Handshake
- Professional Association
- Contacted by an External Staffing Firm
- Hospital Website
- Search Engine (Google, Bing, online search, etc.)
- Governmentjobs.com
- LinkedIn
- Indeed
- Employee Referral: Friends, Families and Coworkers
- County of Santa Clara Career Website
- Other (Specify in the next question)
08
if you selected an event/fair or other in the question above, please specify. If not, type N/A.
Required Question