5-7 years of residential electrical service experience
Strong troubleshooting and training skills
Ability to manage and improve a service department
Experience handling technical calls and customer issues
Comfortable training new technicians in the field
Knowledge of sales and customer service processes
Responsibilities
Manage and enhance the residential electrical service department
Recruit, train, and coach electrical service technicians
Field technical inquiries and resolve customer complaints
Conduct on-site training for new hires
Teach technicians about electrical repairs and customer service
Benefits
Top compensation in Atlanta
No on-call duties or Sunday work
Weekly performance bonuses
Comprehensive medical insurance
401(k) with company match
Paid gym membership of your choice
Company-sponsored dental, vision, and life insurance
Paid holidays and 5 PTO days annually
Unlimited unpaid time off for flexibility
Take-home company vehicle with fuel card
Company credit card for expenses
Supplied uniforms at no cost
Annual paid boot allowance
Ongoing sales and management training
Modern tools including iPad and paperless invoicing
Free drinks and snacks available
Full Job Description
Job Type
Full-time
Description
We are hiring for an Electrical Service Manager out of Lawrenceville, GA location! This position requires someone with the knowledge and skill to successfully run and improve a residential electrical service department.
Ideal candidates should:
Have significant residential electrical service experience, excellent troubleshooting and training abilities, and a good understanding of the residential electrical service, sales, and install process.
Be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing electrical service technicians.
Be comfortable fielding technical phone calls, as well as handling difficult situations and demanding customers.
Be confident riding along and training new technicians.
Be able and willing to teach technicians how to repair and service electrical systems, as well as train on customer service and sales.
Be comfortable and confident operating a first-class electrical service department within an established business.
This position is well suited for a senior technician or manager with strong technical abilities and good management skills who lives in or near the Lawrenceville area.
Benefits:
Top Compensation in Atlanta - We've done the research.
No On-Call and No Sunday's! - Enjoy your time off.
Weekly Review Bonuses - Your performance pays off.
Medical Insurance provided
401(k) with Company Match - Invest in your future.
