Qualifications
Responsibilities
Benefits
The Electrical Services Manager 2 is responsible for providing overall management / direction for small recurring and non-recurring work, including service contracts, projects, and work orders of low to medium complexity.
Provideinitial client contact to assess client needs for their facility or service call.
Preparea complete estimate, budget for the service contract, project, or service call with a detailed review of client requirements.
Manage 1-year to 5-year service contracts, with scope of work including electrical and fire alarm services for preventive maintenance, repairs, and subcontracts as required.
Assign tasks to staff for projects and work orders as required.
Understandterms and rates with clients for facilitating and sustaining service accounts.
Manage financial aspects of contracts with the Project Assistant or Service Coordinator to protect the company’s interest and simultaneously maintain good relationship with the client to ensure profitability of this function.
Prepare monthly cost reports under the supervision of a Division Manager.
Scheduleregular visits with sustaining service accounts to assure client satisfaction.
Fulfill division objectives, policies, procedures, and performance standards within the boundaries of corporate policy.
Maintaina complete knowledge of the status of all projects. Instill and promote a "win-win" attitude with the service drivers to ensure successful, profitable work for the company as well as a satisfied customer. Coordinate efforts with Business Development Group.
Monitor overall quantity and quality of work performed by service drivers and support personnel. Execute organization's programs, policies, standards, and procedures consistent with corporate.
Assumeadditional responsibilities as required by the division's operating needs or as directed by the Division Manager.
Theduties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position’s role within the business unit.
Proficient technical and customer services kills
Able to meet deadlines and work within budgets.
Extensive knowledge of safety protocols and procedures
Must be able to apply innovative and effective management techniques to maximize employee performance.
Must be committed to working in a team atmosphere
Proficient in using a computer and Microsoft Office (Outlook, Word); Advanced skills in Excel.
Accubid and Oracle experience preferred.
Working knowledge of CMMS platforms, such as Maximo, Tririga, Archibus, Maintenance Connection, ChekHub, etc.
Ability to prioritize and manage multiple tasks, changing priorities as necessary
Abilityto work under time pressure and adapt to changing requirements with a positive attitude
Effective oral and written communication skills as required for the position.
Ability to be self-motivated, proactive and an effective team player.
Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
On site and in office presence required to develop and maintain customer relationships
Minimum 5 years’ experience in a project management, service management, or facility management role
Demonstrated experience in promoting and selling service contracts to serve client needs
Can be a combination of education, training and relevant experience
Up to 50%
General work environment – sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
Noise level is usually low to medium; it can be loud on the jobsite.
Occasional lifting of up to 30 lbs.
ESOP – Employee Stock Ownership
401 K
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Our team will look into this right away.
