Job Description SummaryThis position is available within the University of Maryland’s Division of Information Technology (DIT).
This position is responsible for the implementation, monitoring, and support of the University of Maryland wired and wireless networks. It provides support to UMD Faculty, Staff, and Students for connection to the edge network, including but not limited to providing assistance for jack activations, copper and optical connections, wired switch and wireless AP troubleshooting, DHCP and DNS services, VPN troubleshooting, and network infrastructure deployment and replacement.
The campus network is a converged network that requires disciplined support and a strong propensity towards IT project management. A good understanding of campus Network Operations Center (NOC) functions along with an expertise to utilize network management systems is critical. This position requires a valid driver's license.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.**
**May be required to work evenings, nights, weekends, or different shifts for extended periods.**
Physical Demands: Requirement to perform “on-call” duties required to maintain various networks. Some stress factors may be involved due to the nature of the operation and complexity of the duties. This job requires the ability to install networking equipment that includes walking, climbing ladders and stairs, lifting network equipment (40lbs), working with hand tools, and accessing mechanical rooms. Must have a valid driver’s license and be able to drive a state vehicle.
Licenses/Certifications: Valid Driver’s License is required.
Minimum QualificationsEducation: Bachelor’s degree from an accredited college or university.
Experience: Zero (0) years of professional experience supporting the operations, maintenance, and administration of information technology infrastructure.
Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education. Ability to communicate effectively orally, and in writing
Ability to follow directions from more senior team members
A demonstrated commitment to customer service
Ability to deliver assignments on time
Skilled in the use of office productivity software such as Office 365 or Google Workspaces
Additional Job DetailsPreferences:
- Basic understanding of computer and networking fundamentals.
- Associate-level certification in networking.
Additional Information:
Please note that all positions within the Division of Information Technology (DIT) have an in-person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement.
Visa Sponsorship Information:
- DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
- F1 STEM OPT support is not available for this position.
Required Application Materials: Applications missing the materials below will NOT be considered
- Resume
- Cover Letter
- List of Three References
Best Consideration Date: November 19, 2026
Posting Close Date: November 26, 2026
Open Until Filled: N/A
Job RisksNot Applicable to This Position
Financial Disclosure RequiredNo
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
DIT-EE-Network and Infrastructure Services
Worker Sub-Type Staff Regular
Salary Range$83,280.00 - $99,936.00
For more information on Regular Exempt benefits, select this link.
