5+ years of experience in sales engineering or related field
Proven track record in managing medium to large size OEM accounts
Strong ability to develop and maintain customer relationships
Familiarity with CRM tools for sales management
Ability to meet and exceed growth targets consistently
Excellent communication and presentation skills
Understanding of the industrial automation sector
Responsibilities
Proactively manage and grow sales for medium to large OEM accounts
Meet or exceed annual growth expectations consistently
Present SMC's products and services to current and prospective clients
Act as the primary contact and advocate for assigned customers
Lead the sales process and collaborate with internal teams
Develop and implement customer action plans and forecasts
Monitor customer project timelines and ensure successful initiative deployment
Benefits
Opportunity to work in a customer-facing role with direct impact on business growth
Gain experience in a fast-paced industrial automation environment
Access to SMC's tools and resources to enhance sales effectiveness
Potential for travel to diverse customer sites
Involvement in strategic development tailored to client needs
Full Job Description
PURPOSE
The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business, new relationships to increase market share and obtain annual growth.
ESSENTIAL DUTIES
Retains and profitably grows sales through proactive management of medium to large size OEM accounts
Meet or exceed annual growth expectations on a consistent basis
Presents all of SMC's capabilities, services and products to current and prospective target customers
Serves as the primary contact for assigned customers and is responsible for customer growth
Represents the voice of the customer's needs and goals within the organization
Leads all aspects of the sales process, calling upon others to assist in solution development
Own and manage customer relationship
Develop and execute detailed customer action plan and forecast as required
Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer's top management team within top rated accounts
Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
Complete market reports as new and relevant information becomes available
Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
Have passed all training required by SMC
Be competent in all SMC sales philosophy, strategies, and tactics
Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary
Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
Collaborate with internal teams to develop tailored strategies aligned with client and company goals
Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives
PHYSICALDEMANDS/WORKENVIRONMENT
Customer facing position; with the majority time spent at customer site
Potential travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
The Senior Sales Engineer plays a crucial role in driving client satisfaction, retention, and revenue growth through the strategic deployment of automation solutions. By fostering strong relationships and delivering value-added services, the Senior Sales Engineer contributes to the overall success and expansion of the company's industrial automation business.
