E&O - Director_Remote

Works with business units to create Education and Outreach strategies. Determines how communication, education and outreach activity plans should be executed to provide information and awareness and shapes plans to reach target markets and stakeholder populations. Applies broad knowledge of Medicaid and the healthcare industry.

Responsibilities

• Oversees the design and implementation of outreach education and activities in consultation with the Minnesota Department of Human Services, vendors, and stakeholders.
• Researches, develops and maintains materials for education and outreach activities including Training Plans, Provider Welcome Packets, and Provider Manuals.
• Assists outreach team with the development of training programs, including materials and delivery venue(s) suitable for the given topic and audiences that includes local live seminars, recorded seminars, e-learning (computer-based training) services.
• Monitor and evaluate the effectiveness of each education and outreach activity/session conducted.
• Maintain comprehensive education and outreach registration and attendance records.
• Serves as the subject matter expert within the internal learning team on issues related to the contract and the outreach population.
• Identify areas of improvement within the education and outreach content to reduce provider confusion or errors.
• Attend special events or forums identified by Minnesota Department of Human Services.
• Provide the logistical support, scheduling, administration, coordination, event planning functions, equipment, materials, supplies and technology necessary to address training needs

Minimum Qualifications

• Education Level
  • Bachelors
  • Masters
• Required
  • Yes
  • Preferred
• Fields of Study

• Experience Level
  • 2+ years
  • 2+ years
  • 2+ years
  • 7+ years
• Required
  • Yes
  • Yes
  • Yes
  • Yes
• Details
  • Management/Leadership
  • Health Plans
  • PBM (Pharmacy Benefit Management)
  • Training

Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

• Minimum 7 years of relevant experience.
• 2+ years' experience in a Pharmacy Benefit Management or health plan operation.
• 7+ years of training experience.
• 2+ years of experience in a training supervisory role.
• Ability to provide leadership and direction to other team members.
• Demonstrated application of instructional design and adult education and training concepts.
• Ability to convert abstract ideas into concrete solutions, and ability to communicate technical information to non-technical customers.
• Proven ability to interact effectively with and positively influence organization leadership.
• Excellent facilitation and classroom management skills.
• Strong technical (computer systems) skills and understanding of computing concepts (file structure, saving versions of files, tracking changes, advanced MS Office features).
• Ability to travel as needed.
• Strong working knowledge of MS Office (Word, Excel, PowerPoint)
• Superior organization and planning skills.
• Exceptional communication skills including presentation, public speaking, and facilitation skills.
• Experience delivering classes face-to-face as well as remotely with the ability to engage the audience and have a high energy level.
• Ability to establish credibility with provider community and collaborate and partner with leaders.
• Experience with Web-based Training.
• Experience with Learning Management Systems (LMS).
• Experience authoring/editing clinical training and delivering clinical training to providers.
• Prefer candidates that have worked as a clinician.

Preferred Qualifications

Potential pay for this position ranges from $108,000.00 - $184,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).