E-Commerce Senior Manager

AO Racing

$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in management, marketing, or related field preferred
  • 2+ years in a retail merchandise role, ideally in sports or racing
  • Experience with retail merchandising software
  • Extensive proficiency in Shopify and Google Suite, with 3+ years preferred
  • Strong time management and organizational skills
  • Excellent negotiation and communication abilities
  • Willingness to travel, including weekends

Responsibilities

  • Assist Chief Commercial Officer and Director of Merchandise & Licensing
  • Manage the AO Racing e-commerce store operations
  • Oversee inventory counting and receiving
  • Pack and ship worldwide online orders, managing supplies
  • Maintain communication with customers regarding orders
  • Aid in purchasing decisions and merchandise assortment
  • Coordinate vendor communications for smooth logistics
  • Collaborate with Marketing on promotional merchandise ideas

Benefits

  • 100% paid medical, dental and vision premiums
  • Life Insurance coverage
  • Paid Vacation and Sick Leave
  • Retirement Plan participation
  • All travel expenses covered
  • Access to a modern, clean, and well-equipped shop
  • Supportive team environment
  • Tuition Assistance Program available
  • Discount program on AO Racing Merchandise
  • Access to an On-Site Gym
Full Job Description


Who You Are:
  • You are highly organized and enjoy working in a fast-paced environment.
  • You enjoy maintaining a clean warehouse and workspace, managing inventory and prompt customer service.
  • Problem solving is one of your strongest attributes; you have proficiency to tackle operational and supply chain disruptions and/or other issues that impact product availability or sales.
  • Your level of proficiency with Shopify is extensive, able to navigate the program and use it to AO Racing's advantage to create ways to sell merchandise and appeal to consumers


What You'll Do:
  • Serve as an integral part of the Merchandise and Licensing Department directly assisting the Chief Commercial Officer and Director of Merchandise & Licensing
  • Manage the AO Racing e-commerce store
  • Count and receives in all inventories
  • Pulls, packs, ships worldwide online orders; manages and orders supplies
  • Maintain and manage communication with customers
  • Assist in decisions regarding purchase orders and merchandise assortment, playing a key role in reordering and new product decisions
  • Sets up, sends and maintains purchase orders and other receivables/accounting documents
  • Maintain communication with vendors, coordinating logistics to ensure timely and smooth product arrival
  • Manage the inventory count throughout the season, maintaining accuracy within the online store and event system
  • Collaborate with Marketing team, bringing fresh ideas for merchandise inclusion in sales, incentives and promotions for the e-commerce program
  • Assists in AO Racing's employee uniform and equipment program
  • Maintain logs of crew uniforms and AO employee apparel
  • Orders and distributes crew uniforms and AO employee apparel


What you'll need:
  • Bachelor's degree in management, marketing, or a related field preferred
  • 2+ years of experience in a retail merchandise role, preferably within the sports or racing industry
  • Experience with retail merchandising software and tools
  • Extensive proficiency in Shopify, Google Suite; 3+ years preferable.
  • Exceptional time management and organizational skills, effectively prioritizing tasks and managing multiple responsibilities with precision and efficiency
  • Strong negotiation, relationship-building and communication skills
  • Ability to Travel as needed. This travel includes weekends.


Why AO Racing?

There are many benefits that come with working with us as a Full-time employee such as:
  • 100% paid medical, dental and vision premiums for employees and their eligible family members.
  • Life Insurance
  • Paid Vacation and Sick Leave
  • Retirement Plan
  • All travel expenses covered
  • Modern, clean, and well-equipped shop
  • Great team environment and work ethic
  • Tuition Assistance Program
  • AO Racing Merchandise discount program
  • On-Site Gym
  • Competitive Pay & Bonus Program

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