Description
Are you a strategic ecommerce leader with experience scaling digital channels profitably. We are looking for an eCommerce Manager to lead our growth on Amazon, and drive performance across multiple DTC Shopify properties.
This is a high-impact leadership role requiring a balance of channel strategy, team coaching, and commercial discipline. You will own revenue targets, optimize full-funnel customer journeys while protecting brand integrity and leading execution through a dedicated team. You will be the architect of our digital growth, leveraging tools like Amazon Vendor Central, Seller Central, Helium10 and Shopify Plus to scale revenue across our portfolio.
This hybrid role offers the flexibility of remote work and the benefits of in-person strategy sessions and mentorship.
Critical Success Factors /Outcomes- Top-Line Growth & Margin: Deliver YOY revenue growth across Amazon and DTC channels while maintaining net profitability targets.
- Marketplace Dominance & Brand Health: Maintain >95% Buy Box ownership, sustain 95%+ MAP compliance, and minimize unauthorized sellers across marketplaces.
- Ad Spend Efficiency: Oversee monthly advertising budgets across Amazon Ads, Search, and Paid Social, maintaining a target >5x ROAS.
- DTC Conversion & Speed to Market: Achieve a minimum 2%+ conversion rate across Shopify sites and ensure all new brand or SKU launches are fully optimized within 90 days of start-ship.
Core Competencies: - Channel Ownership & Strategy: Lead operational health and commercial strategy for Amazon Canada (Vendor/Seller Central), Walmart Canada marketplaces, and Shopify Plus stores.
- P&L & Budget Management: Manage monthly promotional budgets, perform P&L reconciliations, and analyze unit economics to drive net profit.
- Team Leadership: Direct, mentor, and coach a junior-to-mid-level team to execute with excellence.
- Cross-Functional Collaboration: Partner with Supply Chain for inventory forecasting, Marketing for creative and promotional calendars, and Finance for reporting.
- Track Record: 4+ years of hands-on experience managing and scaling Amazon Canada and Shopify platforms, ideally in CPG, supplements, or natural health.
- Analytical Capability: High fluency in ecommerce analytics, bid strategy, keyword research, and cross-channel reporting.
- Entrepreneurial Mindset: Moves quickly with good judgment, highly organized, and proactive in solving multi-brand operational challenges.
Nice to Have: - Passion for natural health
- Knowledge of French
Great Work Perks- Competitive compensation
- Wellness program and health benefits
- Staff product allowance and discount
- Education assistance
- Paid time off to volunteer
- Profit sharing and savings plan
- Hybrid office
Compensation
$100,000.00 - $130,000.00 per year