PURPOSEThe District Sales Manager will act in a business consultant capacity to assist MMSCAN dealers to sell Mitsubishi vehicles, parts and accessories, while providing their customers with a superior buying and ownership experience while yielding profitable operations for the dealer and develop a long-term relationship with dealers within the assigned district.
This position will report to the Sr Manager, Regional Operations.
RESPONSIBILITIES- Regularly contact dealerships and communicate, implement, and administer Sales Operations Department programs, policies, and procedures with dealers including attainment of objectives and adherence to the dealer agreement.
- Monitor and advise management of dealers' adherence to policies and procedures in such areas of Consumer Relations, Customer Satisfaction, and participation in sales, marketing, and advertising programs.
- Provide recommendations for operational improvements to Dealer and dealership managers which maximize and increase customer satisfaction, operational effectiveness, and market penetration.
- Contact dealerships, and coordinate wholesale, retail vehicle, and accessory sales activities with dealer principal, general manager and/or department managers.
- Help process, resolve, and close customer inquiries.
- Monitor dealers' adherence with policies and procedures, and participation in sales, marketing, and advertising programs.
- Advise senior management of non-compliance situations and recommend solutions.
- Analyze individual dealership sales, market penetration, and vehicle inventory.
- Develop and recommend marketing/promotional strategies to assists dealership in maximizing wholesale/retail sales volume, profitability, and customer satisfaction.
REQUIREMENTS AND SKILLS- Five years of professional level automotive retail/wholesale experience including three years as a District Sales Manager, District Parts and Service Manager or Area Operations Manager.
- Bachelor's degree or equivalent combination of education and experience.
