Job Description This Position is for Current DPS CID Employees Only PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://erphcmprd.cpa.texas.gov/psc/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?FOCUS=Applicant&
GENERAL DESCRIPTION: Perform complex (journeylevel) managerial work administering daily technical writing to organize, develop, compose, and edit compiled information. Oversee and coordinate the development, review, approval, distribution, and revision of CID publications, including policy, guidelines, procedures, reports, and forms. Ensure web content is clear, compliant and aligned with the CID Programs. Provide leadership to technical writers and contributors, ensuring consistent agency standards, efficient workflows and continuous improvement across all programs. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
The following Military Occupational Specialty codes are generally applicable to this position.
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
ESSENTIAL DUTIES / RESPONSIBILITIES:1. Manage daytoday activities within the Investigative Support Section (ISS) Information Technology (IT) Unit.
2. Serves as a resource to interpret data, identifying areas of needed change and recommending operational improvements.
3. Supervise and mentor the team with proficient knowledge of new technology to support ISSs network systems.
4. Manage the development and execution of enterprise level strategies and technical direction, including establishing processes and procedures for executing and maintaining technology road maps.
5. Oversee projects that cross functional agency systems and other state entities that require coordinating, planning, and scheduling during project development and implementation stages.
6. Assess enterprise technology needs, modernization opportunities, operational gaps, infrastructure requirements, and cybersecurity risks to support strategic planning, funding requests, compliance, and modernization efforts.
7. Manage the development and implementation of techniques for evaluating ISS Network activities.
8. Manage the enterprise network infrastructure including Meraki, Dell, and Ubiquiti systems ensuring network stability, scalability, and security.
9. Maintain and directly support operations for Cellebrite kiosks, Commander servers, and Monolith servers to meet forensic and investigative requirements.
10. Administer and guide ISS Windows infrastructure, including Active Directory, DNS, DHCP, WSUS, Hyper V environments, and core virtual machines.
11. Plan, coordinate, and authorize deployment of new servers and infrastructure components based on operational and strategic needs.
12. Provide strategic leadership and oversight for the administration, security, and performance of the enterprise Video Management System (VMS) infrastructure.
13. Establish policies and governance standards for user account management, authentication protocols, and role based access controls to ensure system security and compliance.
14. Prepare monthly reports concerning budgetary cost estimates and develop project implementation proposals; documentation and scheduling.
15. Plan, assign and supervise the work of others.
16. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
17. Perform other duties as assigned.
GENERAL QUALIFICATIONS and REQUIREMENTS:Education Graduation from a standard seniorhigh school or equivalent is required. Graduation from an accredited fouryear college or university with a Bachelors degree with a major or coursework emphasis in computer engineering, cyber technology, or cybersecurity is preferred.
Experience Minimum of five (5) years experience of designing, implementing, and maintaining complex network and server systems including firewall, switches, NAS systems, Windows, and Linux server systems.
Substitution Note: Additional work experience of the type described, or other related education may be substituted for one another on a yearforyear basis.
Licensure and/or Certification If driving is required, must possess a valid driver license from state of residence.
Regulatory knowledge Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
Supervisory/Managerial/Leadership skills Knowledge of management/supervisory methods and principles, performance/productivity standards, and fiscal/budget management. Ability to develop plans, policies, and procedures for efficient workflow and overall effectiveness. Ability to provide clear direction to others, promote teamwork and motivate others to accomplish goals.
Technology Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint) and be able to learn new software/systems.
Interpersonal Skills Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS core values: Integrity, Excellence, Accountability, and Teamwork.
Organizational and Prioritization Skills Must be organized, flexible, and able to effectively prioritize in a multidemand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Presentation/Communication Skills Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals.
Research and Comprehension Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detail Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.
Confidentiality and Protected Information Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.
Safety Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.
Schedule and Travel Availability for afterhours, weekends, holidays, overnight and emergency work is required. This position may have the ability to telecommute based on the needs of the division/agency. If it does, the employee must provide own internet service. Travel incity, surrounding areas, and statewide less than once a week.
PHYSICAL and/or ENVIRONMENTAL DEMANDS:The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Environment: Office/Indoors, Outdoors and Vehicle;
- Ambulatory skills, e.g. stand, walk, sit, reach, balance, kneel, crouch;
- Handeye coordination and arm/hand/finger dexterity;
- Ability to speak, hear, and exercise visual acuity;
- Ability to transfer weights of up to twentyfive (25) pounds anticipated for this position;
- Driving requirements: Low 1 or less times/week.
State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/ Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.
