AbbVie

Domain Architect, Salesforce Ecosystem

AbbVie • $135K — $160K *
North Chicago, IL 60064In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field plus 9 years experience; or Master's with 8 years; or PhD with 4 years.
  • Progressive experience in enterprise or solution architecture with Salesforce at enterprise scale.
  • Proven expertise across multiple Salesforce clouds, including Sales, Service, Health, Marketing, Commerce, or Data Cloud.
  • Experience with Salesforce org strategy and understanding of licensing and data model implications.
  • Proficiency in Salesforce release management, including CI/CD practices for deployment.
  • Background in architecting CRM platform migrations, including coexistence strategies.
  • Experience in authoring architecture standards that delivery teams adopt.

Responsibilities

  • Advance program objectives and resolve high-impact technical issues.
  • Manage design reviews and enforce architecture compliance across Salesforce initiatives.
  • Drive continuous improvement of architecture frameworks as the platform evolves.
  • Own technical strategy for complex Salesforce implementation programs.
  • Maintain the ecosystem roadmap and manage cloud boundary decisions.
  • Author and govern the Salesforce Standards Library.
  • Lead competitive evaluation of new Salesforce capabilities and products.

Benefits

  • Generous paid time off for vacation, holidays, and sick leave.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan available for eligible employees.
  • Eligibility for long-term incentive programs.
Full Job Description
Job Description

The Domain Architect, Salesforce Ecosystem owns the ecosystem roadmap, architecture standards, and design review operations for every Salesforce platform in Global Commercial Business Technology Services, governing approximately 32 critical applications post-migration. The role is the primary architecture relationship owner for Salesforce and is accountable for driving decisions for Salesforce technology adoption, such as Data 360, Agentforce, AgentExchange, and Headless 360.

Responsibilities:
  • Advance program objectives and resolve high-impact technical issues. Advise on and validate system architecture designs, orchestrate cross-functional technical efforts, shape implementation strategies, and provide recommendations on ambiguous technical questions. In this domain: rule on Salesforce org strategy and connected-org questions, for example, steering decisions on Sales Cloud versus Service Cloud versus Health Cloud boundaries, and on where a capability belongs when Salesforce ships a native alternative to something AbbVie already runs.
  • Manage design reviews and enforce architecture compliance. Lead Domain Review Board reviews for all initiatives touching Salesforce, classify review tier through weekly project request intake reviews, evaluate solution designs against the Architecture Review Checklist, and coordinate remediation plans with the Salesforce application teams. Own the Salesforce sections of the standards library and report review quality metrics.
  • Drive continuous improvement of architecture frameworks. Iterate the Salesforce reference architectures and packaged deployment standards as the platform evolves, analyzing review feedback and benchmarking against Salesforce reference patterns and the Forward Deployed Engineering Partner Network. Own end-of-life and version currency positions, including managed package and API version deprecation exposure.
  • Own technical strategy for major, complex programs. Own the Salesforce architecture workstream of large implementation programs: platform design patterns, integration contracts, migration sequencing, sunset sequencing, and cutover criteria. Define technical approach and success criteria, establish quality standards, and coordinate multidisciplinary teams and external partners to standards-aligned delivery.
  • Own the Salesforce ecosystem roadmap and cloud boundary decisions. Publish and maintain the multi-year Salesforce roadmap: cloud-by-cloud target state, release adoption posture, org strategy, and the sequence in which commercial capabilities consolidate onto the platform. Define and defend the boundaries between orgs, with the data model and licensing consequences of each decision stated. Reconcile the roadmap quarterly against the Salesforce vendor roadmap.
  • Author the Salesforce Standards Library. Own data model conventions, integration patterns, packaging and deployment standards, environment and sandbox topology, security and sharing model patterns, and platform limits governance. Onboard Salesforce application teams to the standard delivery pipeline with the packaged deployment standard in force.
  • Govern agent and AI capability on the platform. Own the evaluation and admission path for Agentforce agents, AgentExchange listings, and MCP tool exposure so the marketplace does not become an ungoverned procurement channel. Define what gets built, what gets installed, and what gets rejected, and enforce the constraint that Agentforce agents operate exclusively within the Salesforce platform. Hold the Data 360 boundary: authoritative mastering stays upstream in the enterprise data estate.
  • Own the Salesforce vendor relationship and rationalization decisions. Serve as primary architecture relationship owner for Salesforce: run the quarterly strategic review cadence, track the release stream and product direction, and surface roadmap misalignment with the cost of waiting stated. Identify duplicate capability inside the Salesforce estate and lead build, buy, or wait evaluations with supporting total cost of ownership analysis; a decision to wait must be time-boxed with a named re-evaluation trigger.
  • Provide dotted-line technical leadership and cross-domain coordination. Provide architectural direction and mentorship to the Salesforce Platform Architect and to solutions architects in delivery organizations, and participate in Platform Architect hiring. Own the Salesforce side of the integration seams to content platforms, to integration middleware, and to the enterprise data estate.
  • Lead competitive evaluation of new Salesforce capability. Lead technical assessment of new Salesforce products and of AgentExchange and marketplace offerings using the RFP Playbook where a competitive evaluation applies.


Qualifications

Required:
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field with 9 years of experience; OR Master's Degree with 8 years of experience; OR PhD with 4 years of experience.
  • Respective years of progressive experience in enterprise, domain, or solution architecture, with demonstrated experience architecting on the Salesforce platform at enterprise scale.
  • Deep architectural depth across multiple Salesforce clouds, including at least two of Sales Cloud, Service Cloud, Health Cloud, Marketing Cloud, Commerce Cloud, or Data Cloud, with demonstrated command of the Salesforce data model, sharing and security model, platform limits, and governor constraints.
  • Demonstrated experience with Salesforce org strategy: multi-org versus single-org trade-offs, connected orgs, environment and sandbox topology, and the licensing and data model consequences of each.
  • Experience with Salesforce release management and packaged deployment (managed or unlocked packages, source-driven development, CI/CD for Salesforce). Experience migrating a Salesforce estate from one CI/CD toolchain to another is directly relevant.
  • Experience architecting a CRM platform migration or consolidation program, including coexistence patterns between an incumbent and a target platform.
  • Demonstrated experience authoring and publishing architecture standards, reference architectures, or roadmaps that delivery teams actually adopted, and leading architecture review (DRB, ARB, or equivalent) as a governance participant rather than a gatekeeper.
  • Ability to reason about trade-offs with evidence rather than opinion, to identify reuse versus new build, and to produce a decision record covering alternatives, rationale, and risks. Ability to explain a complex architectural decision to a non-technical business stakeholder.
  • Experience in a regulated industry (pharmaceutical, healthcare, or financial services), with working understanding of the compliance implications of HCP engagement data, patient data, and consent handling in a CRM platform.

Preferred:
  • Master's Degree or a broad architecture certification (TOGAF, AWS Solutions Architect Professional, or equivalent) preferred.
  • 10+ years of progressive experience in enterprise, domain, or solution architecture, with at least 5 years architecting on the Salesforce platform at enterprise scale.
  • Salesforce Certified Technical Architect, Application Architect, System Architect, or Data Cloud Consultant; hands-on evaluation experience with Agentforce, Salesforce MCP or Headless 360 capability, or Data Cloud implementation; experience with Veeva CRM or Veeva SFA sufficient to reason about migration and coexistence from the incumbent side; familiarity with customer data platform versus master data management boundaries.


Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

About AbbVie

AbbVie develops pharmaceuticals and medical devices. They provide products and services to therapeutic areas including immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology.

AbbVie Careers

Joining AbbVie means becoming part of a global team dedicated to making a remarkable impact on patients' lives. At AbbVie, our employees are united in the pursuit of groundbreaking innovation and are committed to transforming the future of healthcare with leading-edge science.

Work You’ll Do

At AbbVie, you’ll collaborate with some of the brightest minds in the industry to solve challenging problems that have a high impact on society. Our culture fosters growth and embraces leadership and diversity training, ensuring that every team member can thrive.

Explore Job Opportunities

AbbVie offers a wide range of job opportunities and career paths, providing a platform where professionals can propel their careers forward. From research and development to marketing and sales, the potential to make a significant impact is limitless.

Internship Programs

Kickstart your career with an AbbVie internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at AbbVie are considered integral members of the team and are given tasks that are both challenging and rewarding.

Professional Growth and Development

We believe in nurturing our team's professional growth through comprehensive training programs, leadership development opportunities, and continuous learning. Our commitment to your career growth is reflected in our robust offerings that enhance your skills and knowledge.

Benefits and Culture

AbbVie is dedicated to supporting our employees' well-being both inside and outside of work. Our benefits package includes health, financial, and social benefits that are designed to support the diverse needs of our employees. Our inclusive culture encourages collaboration and innovation, fostering a workplace where all can excel.

Hiring Process

Our hiring process is designed to ensure a match that will be beneficial both for the company and for your career aspirations. From resume submission to interview, each step is an opportunity to showcase your skills and fit with the AbbVie team.

Networking and Career Advancement

At AbbVie, networking doesn’t just enhance your career; it propels it. We encourage our employees to engage internally and externally to build relationships that foster personal and professional growth.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at AbbVie.

Explore AbbVie Jobs

Whether you’re seeking to advance your career in a dynamic and empowering environment, or looking for a place where you can innovate, lead, and contribute to something bigger, AbbVie is the place for you. Join us in our mission to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.
Learn more about AbbVie
Size
50,000 employees
Market Cap
$288.5 billion
Industry
Pharmaceuticals & Biotech
Net Income
$4.6 billion
Founded
2013
5 Year Trend
+17%
Revenue
$45.8 billion
NASDAQ
ABBV
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at AbbVie

More Information Technology Jobs

Find similar Domain Architect, Salesforce Ecosystem jobs:

NationwideNorth Chicago, IL