Management or supervisory experience in a law firm or Docket Department
Exceptional organizational and time management skills
Excellent interpersonal communication skills
Experience in driving process improvements
Experience in software implementation and data standardization
Familiarity with various docketing systems and legal terminology
Responsibilities
Supervise and guide the docketing team, including evaluations and feedback
Develop and monitor KPIs for the docketing team
Collaborate on a strategic docketing plan for consistency across US offices
Establish uniform docket procedures across all practice groups
Manage the docket budget effectively
Coordinate with IT on docket technology tools and software maintenance
Provide training on docketing software for staff
Benefits
Collaborative and inclusive work culture
Flexible benefits program
Generous 401(k) plan
Commitment to diversity, equity, and inclusion
Support for reasonable accommodations for individuals with disabilities
Focus on innovation and professional growth
Encouragement of work-life balance and career development
Full Job Description
Position Summary:
Under the general supervision of Director of Risk Management, the Docket Manager is responsible for managing the activities of the Docket Department. The Docket Manager plays a leadership and coordination role supporting Firm attorneys and staff.
Responsibilities:
Provides day-to-day supervision of and guidance to the docketing team, including evaluation, mentoring, feedback, goal setting, approval of timesheets and PTO requests.
In collaboration with the Director of Risk Management, develops, monitors, and reports on key performance indicators (KPIs) related to accuracy, timeliness, workload distribution, and other factors for the docketing team.
Work with Director of Risk Management to develop a strategic docketing plan to provide consistent docketing services across all US offices.
Establish and implement uniform docket procedures across all US offices and practice groups.
Oversee and manage the docket budget.
Manage and coordinate with IT and the Director of Risk Management on selection and implementation of docket technology tools. Responsible for maintaining docketing software tools with vendor updates, changes, and technical issues.
Provide training for all docket staff on how to use docketing software systems to enter data, run reports, and conduct queries.
Lead regular docket department meetings to discuss current and future department and firm activities, functions, policies, and best practices.
Works directly with new and lateral hires to review firm docketing procedures.
Reviews closed cases to ensure significant events(s) and outcome are properly noted in the docketing system.
Other projects as directed.
Qualifications:
BA/BS required
Management or supervisory experience required, preferably in a law firm and/or Docket Department.
Exceptional organizational skills with keen time management skills to meet deadlines and manage competing priorities.
Excellent interpersonal skills with an ability to communicate effectively across all levels of the Firm, both internally and externally.
Experience in driving process and continuous improvements.
Experience in software implementation and data standardization highly desired.
Experience with various docketing systems.
Extensive knowledge of legal terminology, court rules and procedures, and various practice groups.
Why Join Hinshaw?
At Hinshaw, we foster a collaborative and inclusive work culture. We offer competitive compensation, a flexible benefits program, and a generous 401(k) plan. We are committed to diversity, equity, and inclusion, and provide reasonable accommodations for individuals with disabilities. Joining our team means being part of a firm that values innovation and professional growth in its technology operations, all while maintaining a supportive environment that encourages work-life balance and career development.
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About Hinshaw & Culbertson
Hinshaw & Culbertson LLP is a U.S. based law firm with offices in 11 states and London. The firm was founded in 1934 and has over 500 lawyers. Hinshaw offers a full-service practice with an emphasis in litigation, corporate and business law, environmental, labor and employment law, professional liability defense, and wealth preservation and taxation matters. The firm serves clients ranging from emerging and middle-market businesses to Fortune 500 companies, as well as governmental and public entities.
