5-7 years of experience in asset-based operations and customer service environments.
Experience in trucking operations, particularly liquid bulk, is a plus.
Proven track record of leading teams to achieve excellent results with a hands-on approach.
Strong computer skills are essential for operational management.
Entrepreneurial mindset with a focus on long-term business success.
Previous transportation dispatch experience is advantageous.
Highly organized with the ability to manage multiple tasks and meet tight deadlines.
Responsibilities
Develop strong customer relationships through timely and personalized service.
Conduct operational planning and business analysis to drive efficiency.
Ensure safe and efficient operation of the truck fleet and warehouse.
Monitor costs and profitability, providing recommendations for improvement.
Train and motivate division employees to deliver exceptional customer service.
Build relationships with suppliers for equipment and contracting services.
Oversee health and safety compliance for employees and contractors.
Benefits
Industry leadership with opportunities to learn from experienced professionals.
Comprehensive benefits package including health, medical, dental, and life insurance.
Company matching RRSP plan from day one.
Additional perks such as a company vehicle and fuel discounts.
Three weeks of vacation to start, plus gym membership reimbursement.
Commitment to career growth and development opportunities.
Full Job Description
OVERVIEW:
The Division Manager is responsible for leading MacEwen's Diesel Exhaust Fluid (DEF) and Lubricants business for Western Ontario as well as Commercial Fuels for the Greater Toronto Area (GTA). This position will be based out of Milton, Ontario. This role is accountable for the profit and loss of the division and its entire operation, including warehousing, trucking, customer service & order management, invoicing, and administration.
Key to the Manager's success will be their ability to simultaneously roll up their sleeves and manage the daily operational requirements while remaining keenly in tune with the resources required to operate this rapidly growing segment of our business. The Manager drives financial results through excellent customer service, efficient deliveries, maintaining accurate inventories, managing expenses, and motivating employees.
IN THIS ROLE, YOU WILL:
Develop excellent relationships with customers by providing them with timely and personalized service that exceeds expectation.
Be responsible for operational planning and business analysis.
Maintain the safe, efficient, and clean operation of the truck fleet, vehicles, and warehouse.
Monitor costs and customer profitability. Provide improvement recommendations to drive business profitability.
Train, motivate, and provide support to all Division employees, assisting them in consistently delivering exceptional customer service.
Build productive relationships with suppliers of equipment and contracting services.
Be responsible for the Health and Safety of all employees, on-site contractors, and customers. Ensure a safe working environment, investigation of incidents, accidents, and injuries. Preparing reports, maintaining records and reviews, and following up on investigation reports.
Ensure that the Division's employees, equipment, and practices are compliant with all relevant regulatory requirements, including Ministry of Labour, Ministry of Environment, MTO, etc.
Ensure that routes and deliveries are reviewed on a regular basis to ensure efficiencies can be maximized.
Coordinate all product replenishment purchases and warehouse activities to ensure a working inventory of necessary products and supplies.
Work collaboratively with the Sales Representatives to provide responsive customer solutions.
WHAT WE'RE LOOKING FOR:
Experience leading asset-based operations involving the transportation of goods in a customer service-oriented environment.
Experience in trucking operations such as liquid bulk would be an advantage.
Previous experience leading a team to excellent results with a hands-on approach.
Strong computer skills are required.
Entrepreneurial and business savvy with a long-term focus. Someone who wants to "own it".
Previous transportation dispatch experience would be an advantage.
Must be highly organized with the ability to effectively multi-task and complete projects with short deadlines.
Communicates clearly, and builds relationships with all levels of the organization, with drivers, customers, and colleagues across the company.
Demonstrated effective interpersonal and negotiation skills.
Able to demonstrate exceptional business integrity.
Ability and willingness to travel to customer sites and other MacEwen locations when required.
Willingness to work extended hours, including evenings and weekends when so required.
WHY JOIN THE MACEWEN TEAM?
Industry Leadership: Learn from the best and collaborate with a passionate team dedicated to delivering exceptional service.
Competitive Compensation: Enjoy a competitive salary range of $90,000 to $110,000, plus an additional annual bonus.
Comprehensive Benefits: Receive full benefits, including health, medical, dental, and life insurance, with an RRSP plan offering company matching from day one.
Perks: Benefit from a company vehicle, 3 weeks of vacation to start, employee gym membership reimbursement, fuel discounts, and more.
Growth & Development: We're committed to helping you grow in your career, with opportunities to learn, innovate, and make a real impact in the business.
If you're ready to lead a dedicated team and contribute to the growth of an industry leader, we want to hear from you!
Candidates interested in this key Management role are asked to complete an assessment contained within thislink. You will be directed to the Predictive Index (PI) site.
