Job Type: Full-TimeAnnual Salary: $180,000PRIMARY JOB FUNCTION(S):- Provides leadership and promotes a shared vision for the pursuit of quality, excellence,e and innovation.
- Provides regular direction, support, and technical assistance to a professional team who is responsible for effective and efficient daily program operations.
- Ensures operations and programs are in compliance with all applicable laws, regulations, and accreditation requirements, taking corrective action as needed.
- Attends all OHCQ exit conferences when applicable.
- Reviews performance metrics on a regular basis and ensures corrective action as needed.
- Ensures adherence to Agency policies and procedures and participates in development and/or revision to same.
- Leads the development and implementation of the Quality Assurance Plan.
- Develops and implements tools to assess customer satisfaction and monitor the same.
- Develops and implements annual plans and goals based on customer requirements and business strategy and monitors the same to ensure targeted outcomes are achieved.
- Provides for the management of crisis situations including a natural disaster, behavioral or medical emergency, or any unplanned situation requiring immediate intervention.
- Advocates for patients and individuals served.
- Develops, implements, and manages annual budget, taking corrective action as needed, to ensure fiscal viability.
- Develops, implements,s and monitors expenditure plans relative to physical plant and furnishings and ensures sites meet health and safety standards.
- Reviews and authorizes expenditures consistent with policies, procedures, es and authority grid.
- Ensures resources are allocated efficiently and effectively for program operations.
- Leads, implements, and monitors strategic plan activities.
- Authorizes the addition or elimination of exempt/non-exempt staff positions.
- Authorizes staff position changes, transfers, promotions, and corresponding compensation changes.
- Participates in select recruitment or termination proceedings with Human Resources.
- Develops, revises, and approves job descriptions for direct reports and select staff.
- Promotes the professional development of staff and ensures compliance with regulatory and Agency training requirements.
- Conducts and ensures constructive and timely performance appraisals.
- Conducts Directors' meetings to ensure timely and appropriate communications, team building, and maintains records of the same.
- Promotes effective and efficient organizational communication.
- Participates in mentoring programs and oversees professional development plans to increase leadership capacity within the organization.
- Promotes positive public relations with other public and private organizations, funders, regulators, families, and the general public.
- Prepares or supervises the preparation of various fiscal, programmatic,c and operational reports.
- Prepares reports for regularly scheduled Board meetings and attends the same.
- Maintains confidentiality in all matters.
- Keeps supervisor informed regularly regarding status of programs and initiatives and all emergent situations.
- Contributes to a work atmosphere in a manner which is positive, enthusiastic, respectful, and courteous.
REQUIREMENTS:EDUCATION: Master's degree from an accredited college or university in a field related to human services coursework or professional training in the area of business administration
EXPERIENCE: Ten years of experience at executive or senior staff management level, operating programs of a similar capacity; and five years of experience developing and/or administering programs for children and/or adults with barriers to independent living or clinical assistance. Demonstrated skills in the areas of business management, program development, and agency administration. Must work a flexible schedule, have a strong work ethic, be innovative, earn the respect of people served and staff, work with people of diverse backgrounds and a range of skills, be dedicated to the success of the organization, produce high-quality work, make high-quality decisions, demonstrate proactive leadership, and hold others accountable. Must have an acceptable driving record as determined by criteria established by the Agency's insurance carrier and by Agency policy.
NOTE: At the discretion of the Chief Operations Officer, additional related experience and/or education may be substituted instead of the requirements specified above under Education and Experience.
What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through "Tickets at Work"
- And More!
Want to learn more?To learn more about Chimes and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
#MD410
