The Idaho Department of Health and Welfare is seeking a
Division Administrator for the Division of Management Services to provide operational, strategic, and compliance leadership for one of the Department's core administrative and oversight divisions. This position directs a wide portfolio of statewide functions including internal audit and compliance activities, procurement and contract strategy, space and facilities management, motor pool governance, civil rights and privacy oversight, and Department wide operations support.
The Administrator provides executive level guidance to DHW leadership on operational risk, statutory and rule alignment, infrastructure and facility issues, and policy development. The role requires extensive collaboration with senior leaders, division partners, and external state agencies to ensure coordinated operations, stable service delivery, and compliance with federal and state requirements.
Strong candidates will demonstrate experience leading complex operational systems, managing high impact statewide initiatives, overseeing multidisciplinary professional staff, and developing policies, procedures, and governance structures that support effective, transparent, and compliant administration. This position will be located in our
Boise office.
This position is a non-classified position and exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.This position is not eligible for telework.The successful applicant will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation. BENEFITS:The State of Idaho offers a robust total compensation and benefits package, including but not limited to:
- We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement.
- 11 paid holidays
- Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
- Paid parental leave
- Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
- 2 voluntary supplemental retirement plans including both pre-tax and Roth options
- Deferred compensation plan
- Life insurance for self, spouse, and children
- Short and long-term disability insurance
- Flexible Spending Accounts (FSA)
- Wide variety of training opportunities
- Some positions offer flexible hours and/or telecommuting
- Additional perks and discounts available through medical provider
- Public Service Loan Forgiveness (PSLF) Eligibility
- Employee assistance program
Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*
EXAMPLE OF DUTIES:- Provide strategic leadership, planning, and operational oversight for the Division of Management Services, ensuring alignment with DHW's mission, goals, and regulatory requirements.
- Direct audits, and compliance activities, including special projects, audit work, fraud investigations, and rule/statutory alignment.
- Lead enterprise space, facilities, and infrastructure strategy, managing statewide space transitions, addressing facility issues, and coordination with partner agencies.
- Oversee motor pool governance and policy modernization, including statewide driver compliance, fleet systems, policy refinement, and vehicle lifecycle management.
- Provide strategic direction for procurement and contract management, ensuring readiness, compliance, and coordinated execution of major procurement initiatives.
- Strengthen and manage cross division partnerships with other state agencies such as Division of Public Works (DPW), Division of Purchasing (DOP), and Department of Administration (DOA) to support stable operations and effective service delivery.
- Provide executive level decision making and consultative support to DHW leadership, analyzing operational risks, resource needs, and strategic priorities.
- Oversee division communications strategy, ensuring clear, timely, and transparent messaging on facilities issues, compliance initiatives, operational changes, and cross agency work.
- Manage division personnel, organizational structure, and performance standards, ensuring professional staffing, development, accountability, and effective Department wide operations.
MINIMUM QUALIFICATIONS:You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. - Bachelor's or higher degree in public administration, business administration, human services, or a related field; OR least five years of documented executive or senior leadership experience overseeing complex operational, administrative, or compliance-driven programs.
The below qualifications are typically gained by at least 5 years of experience in each area; be sure to address in the cover letter your response to each:- Demonstrated experience supervising professional staff and managing division-level organizational structures.
- Strong background in operational decision-making, business process analysis, and governance in highly regulated environments.
- Experience managing compliance with federal and state laws, rules, and policies.
- Demonstrated ability to lead cross-division or cross-agency initiatives, building and maintaining relationships with internal and external partners.
- Excellent strategic planning, communication, and analytical skills required to guide executive-level decision-making.
- Experience directing large-scale operational domains such as facilities, procurement, audits, investigations, or other enterprise-level service functions.
Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.- Certified Internal Auditors (CIA), Certified Fraud Examiner (CFE) certificates.
- Certified Public Accountant (CPA) license.
- Building Operator certification.
If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa. PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 11:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.If you have questions, please contact us at:
Email is the quickest way to get an answer to your questions.
(answered Monday through Friday during business hours MST)
EMAIL: dhwjobs@dhw.idaho.gov PHONE:(208) 334-0681 
