District Manager

Poke House

• $85K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of multi-unit restaurant management experience
  • Strong financial and P&L management skills
  • Experience leading multiple restaurant locations
  • Excellent coaching and leadership abilities
  • Strong communication and organizational skills
  • Ability to travel regularly between restaurant locations
  • Valid driver's license and reliable transportation

Responsibilities

  • Coach and support Store Managers to achieve operational excellence
  • Conduct regular restaurant visits and performance reviews
  • Ensure every location delivers exceptional food quality, cleanliness, and customer service
  • Hire, train, coach, and develop Store Managers and Assistant Managers
  • Drive business performance by monitoring and coaching around key metrics
  • Conduct operational and food safety audits
  • Build a culture where every guest feels welcomed and valued

Benefits

  • Performance-Based Bonus Program
  • Paid Time Off
  • Health Benefits (where applicable)
  • 401k
  • Mileage Reimbursement for Business Travel
  • Leadership Development Opportunities
  • Career Advancement within a Growing Organization
Full Job Description
What You'll Do

As a District Manager, you'll oversee multiple restaurant locations while helping Store Managers become confident, independent business leaders.
Lead Restaurant Performance
  • Coach and support Store Managers to achieve operational excellence
  • Conduct regular restaurant visits and performance reviews
  • Ensure every location delivers exceptional food quality, cleanliness, and customer service
  • Reinforce company standards and operational consistency
  • Identify opportunities to improve efficiency and execution
Build Great Leaders
  • Hire, train, coach, and develop Store Managers and Assistant Managers
  • Conduct regular one-on-one coaching sessions
  • Build succession plans and develop future leaders
  • Create accountability while fostering a positive, supportive culture
  • Help managers solve problems instead of solving every problem for them
Drive Business Results

You'll be responsible for improving the overall performance of your district by monitoring and coaching around key business metrics, including:
  • Sales Growth
  • EBITDA
  • Food Cost
  • Labor Cost
  • Guest Satisfaction
  • Order Accuracy
  • Operational Baseline Audit Scores
  • EyeSpy Reports (secret shopper)
  • Employee Retention
  • Training Completion

You'll analyze trends, identify opportunities, and work alongside your managers to continuously improve results.
Champion Operational Excellence
  • Conduct operational and food safety audits
  • Ensure compliance with health and safety regulations
  • Reinforce Standard Operating Procedures
  • Improve inventory management and reduce waste
  • Ensure consistency across every restaurant
  • Share best practices between locations
Create Outstanding Guest Experiences
  • Coach hospitality and customer service
  • Respond to guest feedback professionally
  • Build a culture where every guest feels welcomed and valued

Who You Are

You're the type of leader who naturally develops people.

You enjoy coaching more than directing.

You hold high standards while earning trust and respect.

You believe data should drive decisions, but people create results.

You're comfortable balancing strategy with hands-on leadership and enjoy making restaurants better every single day.

Qualifications
Required
  • 5+ years of multi-unit restaurant management experience
  • Strong financial and P&L management skills
  • Experience leading multiple restaurant locations
  • Excellent coaching and leadership abilities
  • Strong communication and organizational skills
  • Ability to travel regularly between restaurant locations
  • Valid driver's license and reliable transportation
Preferred
  • Fast Casual or Quick Service Restaurant experience
  • ServSafe Manager Certification
  • HACCP knowledge
  • Experience with Toast POS or similar restaurant systems

Why Join Poke House?

This is an opportunity to make a real impact.

As our company grows, you'll help shape how our restaurants operate, influence future leaders, and build systems that support long-term success.

You'll work alongside a leadership team that values innovation, accountability, continuous improvement, and operational excellence.

If you're looking for a company where your ideas matter and your leadership directly influences the future of the business, you'll fit right in.

Compensation & Benefits
  • Starting Salary: $85,000 annually
  • Performance-Based Bonus Program
  • Paid Time Off
  • Health Benefits (where applicable)
  • 401k
  • Mileage Reimbursement for Business Travel
  • Leadership Development Opportunities
  • Career Advancement within a Growing Organization

Our Leadership Philosophy

At Poke House, we believe the best District Managers don't create dependence-they create leaders.

Our mission is simple:

Build Store Managers who can confidently run exceptional restaurants without needing you every day.

If that philosophy excites you, we'd love to hear from you.

Supplemental pay
  • Bonus pay
Benefits
  • Health insurance
  • Paid time off
  • 401(k)
  • Employee discount
  • Paid training
  • Mileage reimbursement

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