Minimum three years of multi-unit management experience in hospitality, financial services, retail, or restaurant industries.
Strong customer engagement skills and relationship-building abilities.
Proven track record of exceeding corporate initiatives and inspiring team excellence.
Excellent verbal and written communication and presentation skills.
High-energy, collaborative leadership style with a professional demeanor.
Proficient in Microsoft Office and Excel; bilingual in English/Spanish is a plus.
Valid driver's license, vehicle, and current proof of insurance.
Responsibilities
Maintain exemplary customer service across the district.
Develop and execute performance improvement plans for stores.
Recruit, develop, and motivate Store Managers to exceed expectations.
Ensure compliance with cash security policies and procedures.
Create lasting business relationships with customers.
Establish a strong customer service culture within the district.
Analyze financial statements to maximize sales and revenue.
Benefits
Medical, dental, and vision insurance for eligible team members.
401(k) retirement plan.
Paid vacation time.
Opportunities for career advancement.
Ongoing training and development programs.
Full Job Description
This job is located at 3505 Junction Blvd., Corona, NY, 11368
Position Overview:
District Managers are responsible for providing leadership to ensure their assigned stores deliver outstanding customer service, meet all operating objectives, sales, and financial goals, and follow company policies and procedures. They are also responsible for ensuring store team members are properly motivated and trained and that qualified replacements are developed and ready to fill positions opened through expansion and turnover.
Job Responsibilities:
Maintaining exemplary customer service within the district and community
Developing and executing plans to improve store and area performance as needed
Recruiting, developing, and motivating Store Managers who exceed internal and external customer expectations
Ensuring the company's cash security policies and procedures are followed
Creating special business relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture
Analyzing financial statements and trends to increase and maximize sales
Developing strategies to increase market share and store revenues
Controlling labor hours, cash, store audits, and shrinkage
Performing complete and thorough district reviews of each store on a consistent and frequent basis to determine that the stores are operating in accordance with all company policies and procedures, including but not limited to cash security and compliance policies and procedures
Additional duties as assigned by management
Job Requirements:
A minimum of three years of multi-unit management experience in industries such as hospitality, financial services, retail, and restaurant
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Superior verbal and written communication skills and presentation skills
High-energy, collaborative leadership expertise
Professional appearance and demeanor
Must be honest and have integrity
Competent in Microsoft Office and Excel
A vehicle, valid driver's license, and current proof of insurance
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must be able to adapt to change
Must be able to manage several projects at one time and handle frequent interruptions to meet the needs and requests of customers
Must be able to travel to stores regularly
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication • Customer Focus • Integrity and Trust • Teamwork • Results
