MOD Pizza

District Manager -Pennsylvania

MOD Pizza$76K — $90K *
Wayne, PA 19087In-Person
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in retail or restaurant management
  • Strong leadership and decision-making capabilities
  • Proven ability to implement cost-effective strategies and best practices
  • Self-motivated with a customer-centric approach
  • Excellent negotiation, analytical, and project management skills
  • Ability to handle multiple priorities while managing stress
  • Familiarity with health and safety regulations and employment laws

Responsibilities

  • Model a customer-first attitude and embody company culture
  • Analyze store performance data and collaborate with management teams for improvements
  • Utilize management tools to identify trends affecting store operations
  • Troubleshoot operational issues and respond to staff and customer feedback
  • Oversee vendor relationships to ensure product quality and cost-efficiency
  • Facilitate recruitment processes for store management and hourly positions
  • Lead new store openings, ensuring timely and efficient operations

Benefits

  • Performance-based store portfolio bonuses each quarter
  • Health insurance options including medical, dental, and vision
  • Generous paid time off including 20 vacation days and 10 holidays
  • 401(k) retirement plan with eligibility
  • Employee Assistance Program for additional support
Full Job Description
Compensation: $76,468 - $90,049

Actual salaries will be based on candidates qualifications, competencies, experience and geographic location. .

MOD Pizza offers a total compensation package including:
  • Store portfolio performance incentive per quarter
  • Medical/dental/vision/life insurance/disability insurance options
  • Up to 20 paid vacation days per year and 10 paid holidays
  • 401(k) retirement eligibility
  • Paid sick leave
  • Paid parental leave
  • Employees can progress through the pay range by earning performance-based pay increases.
  • Access to MOD's Employee Assistance Program


Summary

As the District Manager you will be responsible for supporting and overseeing operations within an assigned district of 6-12 stores, depending on size and volume. District managers have a primary objective to live, teach and demonstrate the MOD Pizza culture in all interactions, and promote this principle in all MOD Pizza Squad.

Key Responsibilities

  • Consistently role model a customer-first attitude and exhibit the company's culture, mission and values through everyday activities and behaviors
  • Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement; work in collaboration with Store Management Teams on identified factors
  • Regularly utilize management information tools and analyze financial reports to identify and address trends and issues in store and district performance
  • Troubleshoots problems; promptly answers questions from stores in response to employee assistance, guest feedback and complaints
  • Directly supervise vendor relationships (new and existing) to ensure product relevance and cost-efficiency; educate employees in new products, services, programs, etc.
  • Participate in the staffing process for store management positions (recruiting, interviewing, hiring and training); regularly monitor and lead district-wide management staffing levels
  • Assist general managers in recruiting and hiring for store hourly positions, as needed
  • Manager of New Store Opening duties; staffing, training, and supervising vendors to ensure all supplies are delivered on time
  • Prepare, communicate and educate Management Teams and applicable MOD Pizza employees on changes of policies, practices, and standards within the organization
  • Responsible for promoting clean and safe working environments; strict adherence to all Safety and Health Department standards
  • Create an environment, through personal actions, where ideas can be shared, questions can be asked, and individuals are accountable for their actions
  • Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as finding new, creative, and impactful methods of recognition


MOD values are demonstrated when you:

  • Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress
  • Focus on finding the solution, not dwelling on the problem
  • Be generous with your time. Show patience and grace when answering questions and be of service to others
  • Express appreciation for the generosity of others
  • Show compassion, understanding, and willingness to support others without judgment
  • Play a role in creating a safe environment for all customers and squad members
  • Demonstrate and embody MOD culture and standards


Required Qualifications

  • Excellent communication and interpersonal skills
  • Solid leadership skills; ability to make good decisions and carry out company policies in accordance with applicable regulations and procedures.
  • Consistent track record in creative ideas/strategies for cost containment and plan design and implementation of best practices
  • Ability to work independently act as a manager of overall operations of multiple stores
  • Must be self-motivated and customer service oriented
  • Must demonstrate appropriate negotiation, analytical skills, attention to detail, organizational and project management skills
  • Must be able to prioritize tasks, work well under pressure, and deal with stressful situations
  • Participative management style; use a 'hands-on' approach
  • Experience in motivating team members to work together to achieve goals
  • Capable of facilitating discussions between individuals with differing perspectives
  • Experience confronting performance issues and taking corrective action when necessary, as well as giving rewards and recognition
  • Develops a positive, respectful, productive and professional work environment and image
  • Basic understanding of State Health, OSHA, EEOC regulations, federal and state employment laws
  • PC proficiency in such applications as Outlook, Word and Excel


Preferred Qualifications

  • Experience with Restaurant Magic


Physical Requirements

District Manager's will work in store which involves both managing the team and stepping in to support the operations as needed. Occasionally positioning oneself (e.g., walk, bend, twist, reach, stoop, kneel, crouch, push and pull) to handle or move objects weighing up to 50lbs. Occasionally operating hand-held appliance and simple machinery (industrial can opener, dough press, industrial dishwasher, etc.). Regularly operate a computer and other office equipment. Communicate and exchange information with co-workers and other individuals in person and electronically.

This Job Description is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization.

ALL PIZZAS WELCOME

About MOD Pizza

MOD Pizza is a fast-casual pizza restaurant chain that was founded in 2008 by Scott and Ally Svenson in Seattle, Washington. The company is known for its individual-sized pizzas that are made on demand with fresh ingredients and cooked in a wood-fired oven. MOD Pizza has more than 500 locations across the United States and United Kingdom, and is known for its commitment to social impact and community involvement. The company has been recognized as one of the fastest-growing restaurant chains in the United States and has received numerous awards for its innovative business model and commitment to social responsibility.
Learn more about MOD Pizza
Size
8,000 employees
Industry

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