Job DescriptionHPC Industrial, powered by Clean Harbors, is looking for a
District Admin to join their safety conscious team. The Senior District Admin- Industrial Services is responsible for managing direct reports in designated territory, ensuring customer satisfaction and compliance with policies and procedures. Works with corporate departments to support branch and administrative initiatives.
Responsibilities- Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
- Provide mentoring, training, and guidance to direct reports. Ensure accurate execution of process requirements, understanding and adherence to established protocols and procedures, and lead training and implementation of new systems and procedures.
- Responsible for daily payroll reconciliation, vendor purchase order management, billing/invoicing, and monthly financial closeout for assigned branch/area.
- Manages resolutions of customer escalated issues. Assure customer satisfaction, timely and accurate responses (invoice issues, PO's, DSO, credit/rebills, short pays, difficult customer calls, etc.); resolves escalated inquiries and concerns for internal customers.
- Lead branches in the financial close process/questions (making sure revenue/cost is accrued, ensuring accuracy of Profit and Loss statements)
- Work with the field on training new processes and ensure consistent use of all related company systems (Mobile Worksheet, ISP, Workbenches, Onboarding, LMS Modules, etc.)
- Manages all customer interactions as required (Resolving invoice issues, PO's, Tax issues, DSO Short pays, receive incoming calls, etc.)
- Support Facility and Customer initiatives and events as needed (Large event, New large customer)
- Travel to struggling branches to monitor improvement and provide options to resolve. Attend corporate meetings as needed.
Qualifications- Bachelor's degree in environmental sciences, engineering, business or finance preferred. In lieu of BS degree, 10+ years of combined industry and professional development will be accepted.
- 10+ years of environmental and leadership experience preferred.
- Experience must include experience preparing and managing budgets, forecasts, and financial reports.
- Ability to give direction and coach on execution of account plans; prioritize accounts based on key factors.
- Ability to use sophisticated numerical analyses to drive decision making; obtain insights from financial data.
- Be proficient with using the MS Office suite of applications and the ability to use or become proficient with other enterprise software applications.
- Industry and company knowledge, selling and negotiation, relationship building.
- Communication, manages and motivates performance; understands drivers of operation performance.
- Ability to travel up to 50% of the time.
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