Pay Rate Details:
$100000 - $115000
Responsibilities & Expectations:
• Lead the Regional Distribution Inside Sales team to deliver exceptional customer service for the IPS distribution and Drives business.
• Manage and work within the IPS Enterprise systems to generate proposals and deliver customer service.
• Ensure that key performance measurements for the Inside Sales team are being achieved.
• Coordinate and support targeted sales efforts to win Drives business in the Region.
• Manage inventory needs and turns to ensure effective customer availability and proper management of IPS assets and ROI.
• Engage frequently with our supplier base and coordinate activities with them ensuring that IPS receives good support and excellent market pricing.
• Ensure that proposals for large motor/drives are properly prepared with needed details and review with engineering as necessary for technical support.
• Drive measurable growth at for Drives and Motor business in the region.
• Leverage IPS products & specifications to drive application wins and customer conversion with local sales teams at targeted customer accounts.
• Communicate important Voice of Customer (VOC) information back to key internal IPS stakeholders.
• Provide commercial assistance as needed to IPS locations across multiple service centers and regions.
• Strategic thought leadership of key trends for motors and drives impacting the Region, its future needs, and barriers to win new business.
• Work with IPS Sales, Marketing, Engineering and Service Centers to evaluate sales opportunities and engage with them on targets and initiatives to win new business.
• Work with key leadership to develop and implement marketing communications for the region that clearly identify IPS products, services, reputation, and other factors to improve sales and industry knowledge.
• Promote training of Inside Sales team supporting the motor and Drive business.
• Provide customer service for timely and cost-effective completion of all Distribution related functions in support of the IPS outside sales organization and our OEM partners, such as providing quotes, processing orders, and supplier management.
• Interpret and ensure compliance with operating policies and procedures
• Utilize Continuous Improvement Process Solution tools and processes
• Maintain detailed notes in order files
Qualifications and Competencies:
• Bachelor's Degree in Business/Marketing
• 10+ years of customer service or sales experience in the electric motor, drive, or related industry.
• Proven ability to build valuable, long-term customer relationships.
• Ability to develop and execute business and strategic account plans that drive product and industry account growth.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively across customers, IPS service centers, and functional teams.
• Proven ability to meet or exceed annual sales quotas and profitability expectations.
• Maintains high customer satisfaction and provides Voice of Customer (VOC) input to IPS team leaders.
• Collaborative business partner and leader who works effectively across teams.
• Strong proficiency in the use of Microsoft Office suite as well as Adobe Acrobat
• Strong analytical and reasoning skills, with the ability to interpret data and take appropriate action.
• Excellent time management
You'll thrive at IPS if you...
• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
