Disadvantaged Business Enterprise (DBE) Liaison Officer

Salary: $102,793.00 - $159,329.00 Annually
Location : Main Office, 900 Wilshire Boulevard Suite 1500, Los Angeles, California 90017, CA
Job Type: At Will Full Time
Remote Employment: Flexible/Hybrid
Job Number:
Department: Finance
Opening Date: 10/16/2026

SUMMARY
Job Title: Manager II (Various)

Working Title: Disadvantaged Business Enterprise (DBE) Liaison Officer
PURPOSE OF POSITION

The Disadvantaged Business Enterprise (DBE) Liaison Officer,will lead, plan, direct, and manage the activities and operations of Business Development initiatives and programs for the Authority. These initiatives are primarily the Small Business Enterprise (SBE), Mentor/Protégé, Labor Compliance, and Disadvantaged Business Enterprise (DBE) programs.
DISTINGUISHING CHARACTERISTICS

This is the senior level of the Manager series. At this level, incumbents typically independently represent the organization; serve as a subject matter expert who possesses highly specialized knowledge, skills, abilities, and experience; are responsible for a specialty program area that has a major impact on the organization.

SUPERVISION EXERCISED AND RECEIVED

• Receive general oversight from the Chief Financial Officer and the CEO.
• Responsible for supervising and monitoring performance of consultants assigned to perform staff augmentation duties

ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities

• Manage, administer, monitor, and evaluate the DBE, SBE, Labor Compliance, and Mentor/Protégé programs to ensure that they are consistent with federal, state, and local regulations.
• Serve as a subject matter expert on Metrolink's business development programs and provide consultation and analyses/recommendations on related issues.
• Initiate and manage the development and on-going monitoring of Metrolink's Mentor/Protégé Program.
• Provide oversight and monitoring of contractors/consultants assigned to provide technical assistance and support to business development programs, projects, initiatives, and activities with an emphasis on Metrolink's DBE, SBE and Labor Compliance programs.
• Collaborate with Metrolink staff, consultants, contractors, and representatives of other agencies to identify program compliance needs and develop solutions.
• Serve as Metrolink's resource for business development initiatives with firms, employees, transportation-related organizations, and various community and business groups; prepares and presents oral and written reports, correspondence, and statistical analyses.
• Participate in bid and procurement processes, including reviewing contract specifications to identify potential contracting opportunities for DBEs and small businesses.
• Partner with the Contracts and Procurement to develop and maintain a directory of certified DBEs and small businesses.
• Develop, administer, evaluate, and communicate program policies and procedures.
• Develop and manage outreach programs in support of Metrolink's business development initiatives.
• Perform program responsibilities, including work planning, budgeting, monitoring expenditures, and responding to program responsibilities.
• Oversee project management activities including, but not limited to, task identification, work effort estimates, work schedules and tracking.
• Conduct research, formulate recommendations, and prepare reports for presentation to Board of Directors, management, committees, and outside agencies.
• The responsibilities outlined above are representative of the role but not exhaustive. Additional duties may be assigned as needed, and reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable laws.

MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS
Education and Experience

• Bachelor's Degree in a related field.
• A minimum of six (6) years of experience in procurement, contract compliance, contract management, regulatory compliance, or program administration, including experience in planning, organizing, and administering small business development programs.
• A minimum of four (4) years of program management or supervisory experience in the Disadvantaged Business Enterprise (DBE) area at the federal or state level, or as a recipient of federal funds having a DBE program.
• A combination of training, education and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of the required experience.

Preferred Qualifications

• Experience conducting strategic small business outreach.
• Experience managing a team, setting goals, and giving presentations.
• Experience participating in public agency procurement and contracting processes.
• Six Sigma trained or certified.

Knowledge, Skills, and Abilities

Knowledge of:

• Principles and practices of federal, state, and local legislation and requirements relating to government procurement processes and civil rights programs.
• DBE program development, reporting and goal setting methodologies for all programs.
• Basic principles and practices of DBE programs.
• Principles and practices of financial and statistical analysis as it relates to public transportation.
• Basic methods and techniques used in conducting research and analyzing data.
• Basic investigative techniques and complaint resolution.
• Pertinent federal, state, and local laws, codes and regulations related to public transportation.
• Modern office procedures, methods, and computer equipment.
• Principles of business letter writing and report preparation.
• English usage, spelling, grammar, and punctuation.
• Microsoft applications (Word, Excel, Outlook, PowerPoint, Teams).

Skilled In:

• Using ERP system (e.g., Oracle) applications, tools, and integrations.
• Using database tools (e.g., SQL, PL/SQL).
• Using diversity reporting systems or tools.

Ability to:

• Work independently in the absence of supervision.
• Communicate clearly and concisely, both orally and in writing.
• Understand and follow oral and written instructions.
• Prepare clear and concise administrative and financial reports.
• Plan, organize, prioritize, coordinate, multi-task, meet deadlines and give attention to detail.
• Establish and maintain effective working relationships.
• Collaborate with internal and external customers and agencies to attain goals and objectives.
• Model appropriate, professional conduct and maintain appropriate confidentiality of sensitive information.
• Operate modern office equipment including computers and office automation software.
• Analyze and solve problems.
• Manage and organize time and materials.

PHYSICAL REQUIREMENTS

• Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations
• Operate tools to perform the duties of the position, such as computers, office equipment, and work-related machinery
• Transport equipment or boxes up to 25 lbs
• Exchange ideas by means of communication
• Visual acuity to detect, identify, and observe employees or train movement and any barriers to movement when working on or near railroad tracks
• Hear and perceive the nature of sounds when working on or near railroad tracks
• Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations

Working Conditions

Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.)

SUPPLEMENTAL INFORMATION
Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA.

Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position.

The SCRRA is an Equal Opportunity Employer. EEO/ADA
MEDICAL:

SCRRA offers a choice of health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from Health Maintenance Organization (HMO) plans and Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes.
SCRRA will contribute 87.50 percent and you will contribute 12.50 percent of the premium for coverage of you and your eligible dependents.
You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan.
Eligibility begins the first of the month following hire date or qualifying event.

DENTAL:

SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services.
The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care any-where in the world, and save on out-of-pocket expenses when you visit a PPO net-work dental office.
SCRRA pays the full premium for coverage of you and your eligible dependents un-der both plans.
Eligibility begins the first of the month following hire date or qualifying event.

VISION:

SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed.
VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries.
If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan.
Eligibility begins the first of the month following hire date or qualifying event.

FLEXIBLE SPENDING ACCOUNTS:

Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical, dependent care, and commuter parking expenses related to commuting to/from work.
Below are the 2026 contribution limits:
• Health FSA: $3,400 per year
• Dependent Care FSA: $7,500 per household per year for single filers or married couples filing jointly, and $3,750 per year for married couples filing separately
• Commuter Parking Benefit: $340/month
Eligibility begins the first of the month following hire date or a qualifying event.

GROUP TERM LIFE INSURANCE:

SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $350,000. Your life insurance benefit will re-duce to 65% at age 65 and 55% at age 70.
IRS regulations require that the portion of Group Term Life ("G.T.L.") insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the "Other Benefits and Information" sec-tion.
In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may reta