Job Description

Illinois RN license required

CDMS certification is preferred

This is a full-time, on-site opportunity located in Chicago, IL. Applicants must live in Chicago or a nearby surrounding area. The role includes a transportation stipend.

Why This Role Matters

The HUB Case Manager is a highly visible, relationship-driven role that combines nursing expertise, workers' compensation knowledge, employee education, and operational support. This position plays a key role in helping employees successfully navigate their recovery and return-to-work journey while supporting leaders and stakeholders throughout the process.

Unlike traditional clinical nursing roles, the HUB Case Manager serves as a trusted advisor, educator, and case coordinator. The role offers the opportunity to build meaningful relationships with employees, provide guidance during challenging situations, and positively impact both employee outcomes and operational success.

How Our Team Describes the Role

"This role is more than a case manager. We are often one of the first points of contact for employees following an injury and help them understand what to expect throughout the recovery process. We answer questions, provide guidance, and help reduce uncertainty during a difficult time."

"The role allows you to build direct relationships with employees while serving as a consultant and trusted resource for leadership. You help employees understand workers' compensation processes, recovery expectations, treatment plans, and return-to-work requirements while also partnering with operational leaders to solve problems and support successful outcomes."

"As a HUB Case Manager, you become the local subject matter expert for workers' compensation and return-to-work programs, collaborating closely with leaders, labor partners, timekeeping, and other stakeholders to help employees return to work safely and successfully."

Key Responsibilities

• Coordinate return-to-work and transitional duty programs for employees recovering from occupational injuries or illnesses.
• Provide employee outreach, education, and support regarding recovery, workers' compensation processes, return-to-work expectations, and available resources.
• Review work restrictions and identify suitable modified-duty opportunities in partnership with operational leaders and stakeholders.
• Serve as a subject matter expert on workers' compensation, disability management, return-to-work programs, and employee work restrictions.
• Maintain ongoing communication with employees and stakeholders to address barriers and facilitate successful return-to-work outcomes.
• Track employee absences, case milestones, and return-to-work activities while maintaining accurate documentation across multiple systems.
• Manage a caseload and prepare reports, analyses, and recommendations for leadership regarding employee restrictions, absences, and program effectiveness.

Qualifications

• Education: Associates Degree or Bachelor's Degree in Nursing or related field.
• Experience:
  • 2+ years of clinical, case management, disability management, absence management, workers' compensation, occupational health, or return-to-work experience preferred.
  • Experience coordinating return-to-work programs, managing work restrictions, transitional duty assignments, employee absences, or workers' compensation cases strongly preferred.
  • Backgrounds such as Occupational Health with absence management responsibilities, Certified Disability Management Specialist (CDMS), workers' compensation adjusting, case management, leave administration, or Human Resources-related case management are highly desirable.
• Skills: Ability to effectively collaborate with employees, physicians/providers, operational leaders, Human Resources, workers' compensation stakeholders, and customers.
  • Strong understanding of work restrictions, modified duty programs, return-to-work processes, and disability/absence management.
  • Ability to independently manage a caseload while prioritizing multiple responsibilities and deadlines.
  • Advanced computer proficiency with the ability to navigate multiple systems simultaneously and create, maintain, and analyze spreadsheets and reports.
  • Proficient in Microsoft Excel, Word, Outlook, and other case management or tracking systems.
  • Strong organizational, analytical, verbal, and written communication skills.
  • Ability to track employee status, monitor return-to-work milestones, and maintain accurate documentation throughout the case management process.Active Illinois Registered Nurse (RN) license required and must be in good standing.
• Travel: Must have reliable transportation to drive to the onsite location.

Benefits

We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $74,000 - $98,000 annually, and will be based on a number of additional factors including skills, experience, and education.

#LI-EG1

#ENT

Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers' Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager