Hub International Limited

Director - Workforce Absence Management

Hub International Limited$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in leave of absence management or disability programs.
  • In-depth knowledge of federal, state, and municipal leave laws.
  • Strong consultative, communication, and presentation skills.
  • History of 'return to work' planning.
  • Experience with insurance brokerages, carriers, or TPAs.
  • Ability to travel within the East Region.
  • Bachelor's degree required; advanced credentials preferred.

Responsibilities

  • Assist clients in developing effective absence management programs.
  • Lead consulting on leave management for key clients.
  • Conduct audits and recommend enhancements to leave programs.
  • Manage RFP processes for outsourcing leave management.
  • Benchmark leave programs against industry standards.
  • Navigate federal and state leave laws effectively.
  • Maintain strong relationships with carriers and technology vendors.

Benefits

  • Medical, Dental, Vision, and Prescription Drug Coverage
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • 401(k) Savings Plan
  • Comprehensive Wellness Program
  • Employee Assistance Program (EAP)
  • Flexible Work Arrangements
  • Comprehensive Onboarding and Continuing Education
Full Job Description
We currently have an opportunity for a Director - Workforce Absence Management to join our Employee Benefits team in our Pittsburgh, PA office on a Hybrid work schedule.

This individual will serve as the subject matter expert in absence and leave management, including but not limited to employer-specific leave policies, FMLA, state-mandated programs, paid leave programs, ADA, short-term disability, and long-term disability programs.

As a regional resource, this specialist will support the four East Region HUBs and their respective markets, playing a critical role in new business development, client retention, and overall market differentiation. The ideal candidate brings deep expertise, strong carrier relationships, consultative presence, and the ability to deliver both strategic guidance and hands-on service.

Key Responsibilities

Client Consulting & Execution
  • Assist clients in navigating toward successful and sustainable absence management programs via virtual calls and in-person meetings
  • Serve as the lead consultant on leave management programs for key clients and prospects
  • Conduct audits and gap analyses of current leave programs and recommend enhancements
  • Conduct RFP work on a project basis for employers looking to outsource leave programs and support implementation
  • Benchmark leave programs
  • Navigate and interpret federal and state-specific leave laws (e.g., FMLA, NY PFL, NJ TDB/FLI, MA PFML - and more broadly) with a strong understanding of how federally mandated leaves coordinate with multi-layered state law requirements
  • Coordinate leave policies with disability programs, workers' comp, COBRA, and other benefit lines
  • Review policies and provide/develop templates for client use
  • Support vendor audits on a project basis


Business Development & Client Engagement
  • Participate in discovery calls and finalist meetings and key client presentations to showcase HUB's expertise in leave management
  • Help drive new business by enhancing our value proposition in RFPs and client discussions
  • Collaborate with Producers, Account Executives, and Consultants to win and retain business


Thought Leadership & Training
  • Educate, train, and present on leave management topics both externally (webinars, roundtables, seminars, etc.) and internally (HUB employees)
  • Develop content for client newsletters, internal training, and market updates
  • Collaborate with HUB's national Workforce Absence Management practice to drive best practices


Market & Carrier Relations
  • Maintain strong relationships with leading carriers, TPAs, and technology vendors
  • Support negotiations for optimal program pricing, terms, and service standards
  • Stay current on legislative changes and vendor innovations in the leave space
  • Coordinate with other HUB subject matter experts from around the country


Qualifications & Experience
  • 5-10 years of experience in leave of absence management, disability programs, or related HR compliance consulting
  • In-depth knowledge of federal, state, and municipal leave laws and coordination with employer-sponsored benefits
  • History of "return to work" planning
  • Strong consultative, communication, and presentation skills; confident in client-facing roles
  • Experience working in or with insurance brokerages, carriers, TPAs, or large employers
  • Ability to travel within the East Region for client and team engagement
  • Bachelor's degree required; advanced credentials (e.g., CEBS, SPHR, SHRM-SCP, or JD) strongly preferred


Why HUB

At HUB, we don't just sell insurance-we provide strategic workforce solutions that empower our clients. As part of the East Region Employee Benefits Team, you'll work shoulder-to-shoulder with local and national experts to improve benefit outcomes, create a quality employee experience (QEX) , and drive measurable value for our clients.

What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International team:
  • Medical, Dental, Vision, and Prescription Drug Coverage
  • Health Plan Reimbursement Program
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • 401(k) Savings Plan
  • Life and Disability Plans
  • Long-Term Care
  • Employee Assistance Program (EAP)
  • Comprehensive Wellness Program
  • Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
  • Low-Cost Loan Program and Student Loan Resources
  • Vacation, Holiday, Sick, and Personal Time Off
  • Flexible Work Arrangements
  • Dress for Your Day Policy
  • Comprehensive Onboarding and Continuing Education


Ready to take the next step? Apply today.

Department Account Management & Service

Required Experience: 7-10 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Founded
1998

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